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"Everyone at ULIV was extremely sweet and responsive. The ULIV team went above and beyond and left a sweet birthday card for me in my room. It truly made my day! "

"This hotel was amazing and set's itself a part from any other we have ever stayed at. The staff, there wouldn't be enough stars to offer.... the hotel General Manager went above and beyond to help us and show their devotion to their guests! Raul and Daniel at the lobby were so gracious to speak with and offered suggestions and tips! Daniella at the 24 hour snack area, always had a smile on her face and was happy to assist. Our FAVORITE waitress (short w/oversized gold rim glasses), up in the restaurant for breakfast, I don't think we ever knew your name but we loved you! It was so nice to have breakfast, coffee and be greeted with your smile and cheerfulness. The hotel is spotless, the rooms are beautiful, the food is amazing and most importantly, this establishment appreciates their guests. We highly recommend your hotel and will be back. Thank you for having us for 9 nights!"

"good staff"

"Room was clean and spacious. Good Location."

"Very close to great cafes, restaurants, bars, shopping. Clean room. Comfortable. "

"Overall, this is a great location and the customer service is amazing. The only opportunity is about a little sewer odor in the bathroom. "

"Great "

"muy bonito, limpio y sobre todo serca del zocalo y bellas artes "

"A comfortable overnight stay."