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"Beautiful property and surround areas. Helpful staff."

"Friendly introduction and service was excellent for the 3 nights. Well located near ciudad central. Great elevator, be sure to use it. Room "edelweiss" was large, two sofa chairs, large windows for ventilation, even in summer. Breakfast was "Spain". Again, service was great, rates were more than reasonable."

"Nice location. Clean apartment, good swimming pool and jacuzzi/sauna. "

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."

"Lovely hotel with very friendly & helpful staff, nice pool & bar, great location"

"A largecwell maintained hotel with great facilities and excellent staff. "

"A comfortable hotel in a good location to visit the old town. Car park is a bit tight "

"All around excellent."

"Amazing staff, close to everything and amazing place"