"L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement.
Pourriez-vous m'indiquer la procédure à suivre?"
"We paid for our stay in full months in advance. When we arrived, the lodge was closed. We were told the owner had passed away.
While this is a tragic situation, it is not an excuse for leaving paying guests without any notice. No one contacted us, cancelled our reservation, or arranged alternative accommodation.
Instead of relaxing after a long drive, we had to spend the evening urgently searching for somewhere else to sleep.
Accepting bookings without informing guests that the property is...
"Food was good but our room and bathroom were infested with bees. We were not told that drinks at dinner time had to be paid. So it was surprising to see a check after a cup of juice. Something was hitting our walls the entire night so we could barely sleep. But the view and atmosphere were nice."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.