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"Friendly and helpful staff, great amenities and breakfast experience! I would highly recommend this property to my friends!"

"Close to the Kushiro Washo market. The free breakfast was good and generous; the free lemon water was very refreshing. Staff very helpful."

"Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds."

"Great spot near the river."

"This property is idealy located if the transportation from the AirPort is Important - it is door to door. The staff were very helpful and room was very clean. Not speaking Japanese made it difficult for me at times. For example there are 3 options for breakfast which staff might have explained to me but i did not understand. It did not matter as normally i like to eat outside hotel but the full breakfast on the last night was very good. "

"The owner was super sweet and helpful. Amazing property, clean comfortable, kutchen for cooking available. Will be back again!"

"Smile Hotel is a good standard with comfortable rooms and friendly staff. The laneways behind are interesting and fun for Izakaya but Kushiro central city is no longer busy and very run down. "

"Nice onsen, polite and accomodating staff. Conveniently close to the shopping centre and the strolling area at the river Kushiro. "

"It’s a great place and reasonably priced. Especially as you get a breakfast. Nice staff and helpful. "