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"Very good staff. Great location "

"Clean, friendly staff, great location. Would definitely stay at Hyatt Regency Embarcadero again. "

"I went for FOLSOM 😈"

"Such a beautiful place, can't wait to go back."

"Excellent property and the staff was super friendly and helpful. The front desk remembered it was our wedding anniversary the next day! Highly recommend this place."

"Every hotel employee that we interacted with was polite and friendly. Check-in and valet parking were seamless as was check out. Truly a lovely stay in an elegant hotel."

"Loved this hotel and it will now be our go to! very hip, clean and right in the middle of everything. Especially loved the generous sized rooms. Only disappointment was comfort of mattress. Possible that we may have just gotten a worn out one. "

"It’s been years since I last visited Campton Place (now Taj Campton Place). I have fond memories of birthdays and luncheons here, so I booked a one-night stay while in town for a friend’s birthday. Sadly, the experience was underwhelming. The lobby felt outdated, not refreshed. I was “upgraded” to an accessible room, which only meant a bigger bathroom. The room itself was dark, dreary, and had no view. The shower was broken (quickly fixed after we reported it), but the sinks drained poorly. Noise insulation was nonexistent — we were woken by slamming doors in the hallway. The saving grace was the service. Every staff member we encountered was excellent — warm, engaging, and helpful. Late checkout was granted easily, and the doorman even walked us around the corner while giving local advice. Walking around San Francisco was bittersweet. The city has changed; while there are visible improvements with police presence and street cleaning, the charm has faded. I went inside Neiman Marcus, once my favorite stop, and while the building is still stunning, the store no longer had its old glamour. Many nearby buildings were vacant, adding to the sense of decline. Overall: service shines, but the hotel feels neglected, with outdated rooms and poor soundproofing. I’d consider returning only if Taj invests in upgrades. For now, it’s a shadow of what it used to be."

"I mad a mistake and booked my second day a momth out which calles a confusion- as they kept bugging me to come pay. I was at fault so they were just doing their jobs properly. The bay side at night is a fantastic view of the bridge all lit up. Definitly reccomend paying a little more to see the view. "