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Second year in a row excellent service, nice staff!!

Comfortable suites at decent prices

The staff was so helpful. Everyone we needed something, such as towels, garbage bags, toilet paper and so on. They were always accommodating. I noticed that they were a little light staffed. I work in retail/ customer service so I noticed things that others may not. Even with juggling a lot of work the staff was all so polite. I even noticed when I went to get the grab and go breakfast, the woman who helped me was also there woman running the front desk. In these times with Covid. With extra...

The breakfast was amazing with a lot of excellent dietary and healthy options. The rooms were spotless with a very comfortable bed, which is most important. Very clean rooms and atmosphere. Extremely friendly staff. Conveniently located.We will visit this hotel again

Clean

Really nice property

We loved our stay everything was exceptional, especially the staff.

Great hotel in the Stockade district. Super cute and the bed was really comfy.

Great location, great

Booking was easy. Arrival was smooth, even on a busy, rainy, local college graduation (Rensselaer Polytechnic Institute) weekend . The new front desk manager had to untangle our multiple source reservation & handled it well, making us feel rightfully not responsible for the mix up. Appreciated her & her colleague’s kindness. Rooms comfortable, but neighbors children were a bit loud coming into their room, though they settled down quickly. I would just be concerned if guests need to be sure they...

If there was a word to describe above excellent or perfection, that's the word I would use for this hotel. Everything, from cleaning, service, employees to delicious breakfast, great pool, easy parking.....absolutely everything was 10 . They even have laundry on site and it's free. The rooms are very spacious and come well equipped with everything needed (they have full kitchens in the suites!!!). We are a family of five with 3 children traveling around US for a year and so far this is the best...

We loved our room. We loved that everything was new and gorgeous. We loved that we could buy a midnight snack. We loved the reasonable pricing. We loved that the location was so convenient for us. We loved the river view from the corridor. (Would have loved that view from our room, but alas, we faced the other direction.) We appreciated how friendly staff were towards us. The only thing we were less than perfectly satisfied with, was that we did not have bedding for the sofa-bed ready in our...

I cannot say enough good things about our experience at the Hampton Inn. The staff was welcoming, informative, and kind. The lobby was warm with complementary coffee and tea, and the staff was happy to answer any questions. The room was impecably clean and the beds were very comfortable. Check out was at 11am, but we overslept... we received a courtesy call at 11:17 asking if we planned on staying another night or if we wanted extended check out. They were very understanding and accommodating....

We stayed there one night to visit RPI. Very nice hotel. Clean and new. Free Wifi and television has many more channels than other sites with access to Netflix, etc. We had a suite which had a king bed, a full kitchen with dishes/utensils. It is right next to a larger shopping plaza that has a cabarras, sonic, dennys, Japanese hibachi, etc and other chain restaurants. Near the intersection of route 7 and route 87 north. Real easy to get to Troy or go north to Saratoga. Similar to level...

I like The pool, gym and meeting room. The restaurant has great food as well.

The hosts were great. Excellent breakfast. Parking was provided in case street parking was full.

On our way to another destination. Convenient to highway and the casino was fun