Search Cottages in Alcoa

"This is probably one of the dirtiest and smelliest hotels I’ve ever stayed in. The entire hotel had a very strong aroma of coconut oil. It was so mad that I was brewing coffee at 11pm and then smashing up the coffee grounds in a plastic bag in an attempt to make the room smell better. The comforter and the cover that was thrown on top of the comforter, looked like they had not been washed, so I had to rip them off the bed and just sleep with a sheet. The AC unit was a window unit and kicked on and off randomly, not by the thermostat setting. The window was unlocked and when I went to raise it to air out the room, the window started to fall out, so I shut it and eventually managed to get it up lock. All they had for breakfast were runny scrambled eggs and some odd looking white colored sausage links mixed together in the same pan. Needless to say, I decided to pass on breakfast and just grab a coffee. There was no shampoo in the bathroom or shower, just two types of conditioner and body lotion. If I had not been desperate for a hotel room for the night, I would have requested a refund and walked out. "

"The staff was very courteous and helpful"

"Had a flight cancellation and staff was very accommodating but they do need to have airport shuttle since they advertise as an airport hotel and taxis don't always run early times."

"TV was not working and front desk had said they were aware of it. Wondering why they assigned me to this room then"

"Friendly "

"Blaise Martin assist. man. was exceptional at welcoming us and accomodating our needs. Lovely lady serving hot breakfast was also very good. 5th year staying here. Showing some wear but showing THEY CARE."

"It was an absolute delight staying here! Walkable to the market square, super clean and a hotel gym like we’ve never seen. "

"Great Room clean and easy access Great area for food Nice staff and good breakfast with hot food "

"Staff was friendly and efficient! The room was clean and ready. There needs to be more ice machines, lol! :)"