Chalets in Alexander County

"Paid online and room canceled when we arrived. Refused to refund. Would not recommend "

"Clean room"

"Room was comfortable for my family of 4, the toilet wasn't very clean. The breakfast attendant was wonderful. "

"It was kind of noisy the weekend we were staying. There was a crew of construction workers outside and in the hotel who where loud. The room was kind of small, but adequate. Breakfast was okay."

"Very acceptable "

"Was upset that the lounge was closed...it did not say that on your face page... Wouldn't stay there again... needs to be upgraded "

"Very clean room"

"A+++++"

"The room was dirty, the bathroom had tons of water damage (so, probably lots of mold was painted over), the sheets were literally tattered on both beds, and they ran out of bedding for the pullout couch. One of the employees (I presume a cleaner/maid) used their keycards to walk into our room without knocking! I was sitting on the bed, stunned, and just looked at her as she said sorry and left. This was at 9 am, not past the checkout time!"