Find all hotels by Accor Hotels in Alkmaar

"Everyone at this hotel was friendly"

"Clean Room and attentive staff"

"Mostly quiet; automatic bathroom light was a bad idea as no one could move in the room at night without the light coming on. "

"Excellent location Friendly staff"

"The location suited us since it was in a quiet, but up and coming area, away from the city center. The pillows were hard, and softer pillows were not available during our stay. The room got cleaned and towels got changed, but the glasses did not. When you stay several days, it should be done without us needing to ask."

"Very helpful staff Quiet room Great location "

"Great staff and service!"

"Hotel was clean on outside and inside. Rooms were nice and clean. We had adjoining rooms with connecting door. One room had 2 twin beds pushed together but separate covers, which would have been better as a couple if there was 1 cover. The 2nd room was a queen or king size bed and both were clean with a desk area and chair. The bathroom was clean and had a hair dryer. If you are from USA, bring wash clothes, they do not supply those but they do offer several other items such as toothbrush/paste, sewing kit, shave cream and maybe a few other things in case you forgot something. There is not an ice machine or bucket but there is a coffee machine/ kurig, also no refrigerator to keep drinks cool. Thankfully there is a small grocery store connected to the hotel building.(Best prices on wooden tulip bouquets). Staff was super friendly, and for each day you decline house keeping, they provide you with a voucher for 2 drinks at the bar. House keeping is not available at night but the staff ensures you have what you need/want. Breakfast is ok for free, I'm really picky so I didn't eat my I but the other 3 in my party sits. There were eggs, yogurt, deli sliced meats, toast, cream cheese jelly, rolls, fruit, (I may be forgetting some food items) and drinks. I suggest bringing a water bottle to refill as they have water jug at the bar which is free or the morning breakfast staff will fill it with water for you. Very close to transportation which is a big win."

"Really glad that we had the opportunity for an early check in. Staff were very great and helpful. Upon entering the room, at first glance it looked good but upon deeper inspection, the carpet had many stains. The bottom of the shower did not look clean either and ran out of hand soap by the end of our stay. Walls were scuffed and appeared dirty. Shower head would not stay in position and kept turning to the side of the shower. Really disappointing especially since this was not a cheap hotel. Lastly, having to take 2 elevators to reach our room is inconvenient."