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Hôtel Universel

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hôtel Universel

Food court
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Terrace/patio
Hôtel Universel offers recreation and relaxation near Lac St Jean Beach. Kids splash in the children's pool while adults enjoy the indoor swimming area. The on-site Pacini restaurant serves authentic Italian cuisine, and the spa provides rejuvenating Swedish massages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Spa
  • Bar
  • Room service
The current price is AED 353
AED 420 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(61 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Alma College - 7 min walk - 0.6 km
  • Parc de Falaise - 1 min drive - 0.8 km
  • Mario-Tremblay Centre - 1 min drive - 1.5 km
  • Ville d'Alma Spectacles - 2 min drive - 2.3 km
  • Lac St Jean Beach - 18 min drive - 20.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Resto Roberto - ‬16 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Restaurant Bar Union - ‬16 min walk
  • ‪A&W Restaurant - ‬3 min drive

About this property

Hôtel Universel

Family-friendly hotel near the airport
Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a Swedish massage, a body scrub, or a body wrap at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Luggage storage, smoke-free premises, and an elevator
Room features
All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Premium bedding, desk, iron/ironing board, free WiFi

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  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 810 reviews
The price is AED 342
AED 407 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Universel?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at noon.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

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Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Everything was Perfect !
Stayed 2 nights in Aug 2025

10/10 Excellent

Hélène

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean
Stayed 1 night in Jul 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
All was good.
Stayed 1 night in Jul 2025

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and downtown.
Stayed 1 night in Apr 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay at Hotel Universel
Stayed 3 nights in Jun 2024

10/10 Excellent

James-William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Jun 2024

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

jose antonio

Liked: Amenities
Good service nice city
Stayed 2 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Belle place
Stayed 1 night in Dec 2024

10/10 Excellent

Andre

Liked: Amenities
Super
Stayed 1 night in May 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
😀
Stayed 1 night in Jun 2025

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Excellent service !
Stayed 3 nights in Dec 2024