Grand Sapphire

4.5 star property
Luxury hotel with a full-service spa and a steam room

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Photo gallery for Grand Sapphire

Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Restaurant
Lobby
Children's activities
Lobby
Grand Sapphire is minutes from Almaty Opera House, the Zoo, and Zenkov Cathedral. Guests can book a massage at LUXCOSMED spa, use laundry services, and enjoy free in-room WiFi. The 24-hour front desk team is praised for their attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hair dryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, Mountain View, Executive Level

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room, City View, Executive Level

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Penthouse

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hair dryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Luxury Suite

  • Sleeps 2

Luxury Penthouse Suite

  • Sleeps 4

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Family Room

  • Sleeps 4

Superior Room

  • Sleeps 2

Single Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

About the neighborhood

Map
Dostyk avenue, 32, 32, Almaty, AMY, 050010

What's nearby

  • Panfilov Park - 7 min walk - 0.6 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • Almaty Opera House - 14 min walk - 1.2 km
  • Almaty Central Stadium - 5 min drive - 3.9 km
  • Almaty Tower - 6 min drive - 4.2 km

Getting around

  • Almaty Station - 12 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Pasta La Vista - ‬5 min walk
  • ‪William Lawson's 13 - ‬2 min walk
  • ‪The Shakespeare Pub - ‬5 min walk
  • ‪Victory Mexican and Wild - ‬4 min walk
  • ‪Comein Grill Bar - ‬5 min walk

About this property

Grand Sapphire

Luxury hotel near Zenkov Cathedral
Located close to Almaty Opera House and Almaty Zoo, Grand Sapphire provides an airport shuttle, a playground, and a hair salon. Indulge in a massage, a body scrub, and a manicure/pedicure at LUXCOSMED, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, smoke-free premises, and ATM/banking services
  • Luggage storage, a porter/bellhop, and an elevator
Room features
All 50 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, electric kettles, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Grand Sapphire Hotel
Grand Sapphire Almaty
Grand Sapphire
Grand Sapphire Hotel
Grand Sapphire Almaty
Grand Sapphire Hotel Almaty

Frequently asked questions

Is Grand Sapphire pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Sapphire?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Sapphire?

Check-out is at noon.

Does Grand Sapphire provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies.

Where is Grand Sapphire located?

Located in Medeu District, this luxury hotel is within 1 mi (2 km) of Zenkov Cathedral and Almaty Opera House. Almaty Zoo and National Museum of Kazakhstan are also within 2 mi (3 km). Almaly is 14 minutes by foot.

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