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Hotel Alma

3.5 star property
Family-friendly hotel with a 24-hour fitness center and a steam room

Choose dates to view prices

Photo gallery for Hotel Alma

Reception
Front of property - evening/night
Courtyard
Restaurant
Indoor pool
Hotel Alma welcomes visitors to the heart of Medeu District with thoughtful amenities for every type of traveler. The steam room offers relaxation after a workout in the 24-hour gym, while families particularly appreciate the indoor pool and garden spaces.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is AED 218
AED 247 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, minibar, in-room safe, blackout drapes

Economy Single Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, minibar, in-room safe, blackout drapes

Standard Single Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room

Family Twin Room | 1 bedroom, minibar, in-room safe, blackout drapes

Family Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
LED TV
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

1 bedroom, minibar, in-room safe, blackout drapes

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, blackout drapes

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | 1 bedroom, minibar, in-room safe, blackout drapes

Economy Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes

Economy Single Room

  • Sleeps 1

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Family Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Family Twin Room

  • Sleeps 3

Suite

  • Sleeps 3

View all photos for Standard Single Room

Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes

Standard Single Room

  • Sleeps 1

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Apartment

1 bedroom, minibar, in-room safe, blackout drapes

Apartment

  • Sleeps 4

Luxury Room

  • Sleeps 2

View all photos for Superior Economy Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Economy Room

  • Sleeps 1

View all photos for Superior Junior Suite

1 bedroom, minibar, in-room safe, blackout drapes

Superior Junior Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room

  • Sleeps 2

About the neighborhood

Map
4A Koshkunov St, Almaty, 050010

What's nearby

  • Dostyk Plaza - 16 min walk - 1.3 km
  • Almaty Opera House - 19 min walk - 1.6 km
  • Zenkov Cathedral - 3 min drive - 2.3 km
  • Panfilov Park - 3 min drive - 3.1 km
  • Almaty Tower - 4 min drive - 2.7 km

Getting around

  • Almaly - 8 min drive
  • Almaty Station - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Le Resto - ‬5 min walk
  • ‪Ziyafet Meat House - ‬3 min walk
  • ‪The Noodles - ‬5 min walk

About this property

Hotel Alma

Family-friendly hotel located in Medeu District
You can look forward to a terrace, a garden, and a bar at Hotel Alma. For some rest and relaxation, visit the steam room. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and extended parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a billiards/pool table
  • Tour/ticket assistance, a front-desk safe, and an elevator
Room features
All guestrooms at Hotel Alma feature perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge

Restaurants on site

  • RIBS BAR

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,948 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel

Frequently asked questions

Does Hotel Alma have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Alma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alma?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Alma?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Hotel Alma?

Check-out is at noon.

Does Hotel Alma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Hotel Alma located?

This family-friendly Almaty hotel is located in the historical district, within a 10-minute walk of Kok Tobe Cable Car and Geology Museum. Museum of Kazakh Musical Instruments and Colibri are also within 1 mi (2 km). Almaly is 24 minutes by foot.

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Hotel Alma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 16 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and nice breakfast :)
Stayed 8 nights in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay. Very handy to transport..just across the square.
Stayed 4 nights in Jul 2025

10/10 Excellent

SVITLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, centrally located.

Great hotel located right behind Hotel Kazakstan. Makes it convenient to find when walking around town. It’s centrally located, close to several bus lines, the metro and the gondola lift that’ll take you up Kok Tobe. There are lots of restaurants and cafes in its proximity.
Stayed 7 nights in Jul 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the money
Stayed 7 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a joy to stay at....great staff
Stayed 7 nights in May 2023

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great personal
Stayed 22 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and food. We've been there twice and would return again.
Stayed 1 night in Feb 2023

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable! Attentive staff, perfect location.
Stayed 5 nights in Nov 2023

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Almaty

Good check-in and Nice services.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Stayed 8 nights in Apr 2023

6/10 Okay

SACHIN

Liked: Cleanliness
Room was large with view and air-conditioning
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel charges a tourist tax. Otherwise decent hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
Stayed 1 night in Oct 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Stayed 14 nights in Apr 2023

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 2 nights in Apr 2023

6/10 Okay

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to construction, the Resturant was not working. Breakfast was ok.
Stayed 2 nights in Sep 2022

4/10 Poor

Syed Haider

Disliked: Staff & service, property conditions & facilities, room comfort

A very bad hotel.

A very bad hotel.
Stayed 1 night in Jul 2023

4/10 Poor

JONATHAN

Liked: Cleanliness
Disliked: Staff & service

Cash payment rude staff

Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Stayed 1 night in Apr 2024

4/10 Poor

julian

Disliked: Staff & service, property conditions & facilities

Not up to expectations

Aside from one helpful employee, all others I dealt with were indifferent and uninterested. Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities. The location of this hotel is good, but that is all
Stayed 3 nights in Jun 2023

2/10 Terrible

Edward

Disliked: Staff & service
I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
Stayed 1 night in Jan 2023

2/10 Terrible

Ahmadhon

Disliked: Cleanliness, staff & service, property conditions & facilities
HORRIBLE & INCOMPETENT STAFF!!!! CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast! I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly. When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Elena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Issues, issues, issues...

I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Hiroshi

Disliked: Amenities
市内観光に抜群の立地でした。Wi-fiのパスワードがなくフリーだったのが気になります
Stayed 1 night in Sep 2025