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Hotel Kazzhol Almaty

4.0 star property
Urban wellness sanctuary in Almaty combines luxury spa treatments with poolside relaxation for travelers seeking both indulgence and comfort

Choose dates to view prices

Hotel Kazzhol Almaty provides a refreshing retreat in the Almaly District. Travelers can book a therapeutic massage at AquaFit, sip handcrafted cocktails at the poolside bar, and take advantage of complimentary self-parking during their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 369
AED 428 total
includes taxes & fees
7 Jun - 8 Jun

About this property

Hotel Kazzhol Almaty

  • Upscale hotel in Almaly District, remodeled in 2022
  • At Hotel Kazzhol Almaty, you can look forward to a free breakfast buffet, a poolside bar, and dry cleaning/laundry services. Indulge in a massage at AquaFit, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
    • A banquet hall, tour/ticket assistance, and laundry services
  • Room features
  • All 178 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 50-inch Smart TVs with Netflix, Hulu, and streaming services
    • Wardrobes/closets, refrigerators, and digital channels

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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 126 reviews
The price is AED 398
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Kazzhol Almaty have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Kazzhol Almaty?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Kazzhol Almaty on 7 June 2026 start from AED 369, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kazzhol Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kazzhol Almaty?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Kazzhol Almaty?

Check-out is at noon.

Does Hotel Kazzhol Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of KZT 14000 per vehicle applies.

Where is Hotel Kazzhol Almaty located?

Located in Almaly District, this spa hotel is within 1 mi (2 km) of Hippodrome and MEGA Park. St Nicholas Cathedral and Auezov Kazakh Drama Theatre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 45 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

Reviews

Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk were extremely helpful Room was clean comfortable- Good location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Evgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place
Stayed 1 night in Jul 2025
Verified

8/10 Good

FLeur

Liked: Cleanliness, property conditions & facilities, room comfort
2 night stay. Nice hotel, good location. Staff efficient but not friendly
Stayed 2 nights in May 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!
Verified

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go-to hotel in Almaty

this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, decent price

Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Stayed 1 night in May 2025
Verified

10/10 Excellent

tserendagva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Enjoyed our stay
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Hotel in need of renovation
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Makhmadrasul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was so cool
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Oleksandr

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Zhou

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very old holster, The AC is broken, they can’t fix it
Stayed 4 nights in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023
Verified

4/10 Poor

Sally

Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Ort zum übernachten
Stayed 1 night in Apr 2026
Verified

8/10 Good

yoshifumi

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で　スタッフの対応も良かったです。また、利用します。
Stayed 3 nights in Feb 2026
Verified

8/10 Good

mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell för turister. Ligger bra till för sevärdheter.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

aysan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

orcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tesekkurler

herher cok keyifliyfi personeli guzel ilgilendi tavsiye edeerim
Stayed 11 nights in Jul 2021
Verified

10/10 Excellent

VITALIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хороший добротный отель. Несмотря на то что ему уже много лет, хозяева следят и обновляют постоянно. Молодцы!!!
Stayed 2 nights in Feb 2020