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Maqan Hotel Almaty

4.0 star property
Hotel in Almaty with a 24-hour front desk and a coffee shop

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Photo gallery for Maqan Hotel Almaty

Exterior
Lobby
Mountain view
Lobby sitting area
Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Radlova Str. 17, Almaty, 050010

What's nearby

  • Dostyk Plaza - 3 min drive - 2.6 km
  • Panfilov Park - 4 min drive - 3.5 km
  • Zenkov Cathedral - 5 min drive - 4.2 km
  • Almaty Opera House - 7 min drive - 5.2 km
  • Almaty Tower - 8 min drive - 4.8 km

Getting around

  • Almaly - 12 min drive
  • Almaty Station - 19 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Kafe Terrenkur - ‬4 min drive
  • ‪Lobby Bar - ‬4 min drive
  • ‪Грузинский Двор - ‬20 min walk
  • ‪Fuller's Pub - ‬19 min walk
  • ‪The Noodles - ‬4 min drive

About this property

Maqan Hotel Almaty

Upscale hotel located in Medeu District
A terrace, a coffee shop/cafe, and a library are just a few of the amenities provided at Maqan Hotel Almaty. The on-site local and international cuisine restaurant, Co Bar, offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and meeting rooms
Room features
All guestrooms at Maqan Hotel Almaty include comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Co Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • 9 buildings
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5000 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maqan Hotel
Maqan Almaty
Maqan Hotel Almaty Hotel
Maqan Hotel Almaty Almaty
Maqan Hotel Almaty Hotel Almaty

Frequently asked questions

Is Maqan Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maqan Hotel Almaty?

Self parking is free at this property.

What time is check-in at Maqan Hotel Almaty?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Maqan Hotel Almaty?

Check-out is at noon.

Does Maqan Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 6000 per vehicle applies.

Where is Maqan Hotel Almaty located?

Located in Medeu District, this hotel is within 1 mi (2 km) of Kok Tobe Cable Car, Colibri, and Geology Museum. Dostyk Plaza and Central Park of Culture and Leisure are also within 2 mi (3 km).

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Maqan Hotel Almaty Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 7 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10

Stayed 2 nights in Sep 2022

8/10

Stayed 2 nights in Aug 2022

2/10

The pictures on the hotel profile are very different from what it actually is. The shower in my room was broken and I have some hair on the bed & on the floor. Zero service and very limited food and drink options, which you can order only if a waiter comes to your room with a menu (you cannot even see a menu in advance, which is super inconvenient). I have no idea how this hotel got its 4 stars.
Stayed 2 nights in Mar 2022

6/10

Stayed 1 night in Jan 2022

2/10

Kulaklığım airpods u odada unuttum.oteli aradım dönüş bile yapmadılar. Çok kötü bir otel. Temizlik sıfır. Konuk kötü. Oda eski
Stayed 2 nights in Nov 2021

6/10

Stayed 1 night in Oct 2021

10/10

Stayed 2 nights in Sep 2019

8/10

When I arrived to check in, I was greeted by Danyial, the front desk clerk on duty. He was very helpful. The only thing that was inconvenient was that the hotel didn't have an ATM and nothing else nearby. Danyial helped me get a great driver for my ride to the airport. The design of the hotel was chic and sophisticated. The room and towels were new and clean. Breakfast was included and plentiful. It was located near to the airport. Overall, I had a wonderful experience with the friendly staff in the dining room, beautiful and clean room, modern and chic design and fantastic check in and check out. Just one suggestion, please add body lotion to the amenities. I have already recommended the hotel to my friends.
Stayed 1 night in Apr 2019

8/10

Из номера прекрасный вид

8/10

Stayed 2 nights in Jan 2018

10/10

I thought the hotel is far from the city but it is not. However, you have to take taxi or uber to the city center which only costs you about 2 USD. It located near a big main road so easy to call uber. The hotel is new and big. Room is super good and cozy. The toilet is big and comfortable. We had two good nights there. The staff are helpful. They offer money exchange for us and helped to acquire about information of 5 days immigration policy. The hotel offers some people to put souvenirs to sell. My husband bought something there and staff is very nice to help.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

Great Hotel! I was thoroughly impressed with the room and the attitude of the employees; however the entrance of the facility could be more attractive and inviting. Also, the location is good, but not conducive to walking to the various sites. That said, I would be willing to stay there again in the future.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10

Modern and clean. Staff are helpful and friendly. Nice restaurant.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10