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Rahat Palace Hotel

5.0 star property
Travelers enjoy international cuisine at the onsite restaurant, rejuvenate with spa treatments, and take in scenic views from their comfortable accommodations.

Choose dates to view prices

Rahat Palace Hotel offers a complete luxury experience with practical amenities for every type of traveler. Guests can relax by the indoor pool with convenient sun loungers, let children play in the dedicated playground area, or simply unwind on the peaceful garden terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 674
AED 792 total
includes taxes & fees
12 Jun - 13 Jun

About this property

Rahat Palace Hotel

  • Luxury hotel located in Bostandyk District
  • At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a body treatment, a manicure/pedicure, and a massage at Rahat Health Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • An elevator, luggage storage, and a banquet hall
  • Room features
  • All 190 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathtubs, free toiletries, and hair dryers
    • 55-inch Smart TVs with digital channels
    • Balconies, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KZT 11000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 10500 for adults and KZT 5250 for children
  • Airport shuttle fee: KZT 21500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM. The property will be renovating the pool from December 31 2025 to December 31 2026 (completion date subject to change).

How much does it cost to stay at Rahat Palace Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on 12 June 2026 start from AED 674, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Check-out is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 21500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Kasteev State Museum of Arts, and Fantasy World Almaty. Almaty Central Stadium and Auezov Kazakh Drama Theatre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 113 out of 230 reviews
Rating 8 - Good. 84 out of 230 reviews
Rating 6 - Okay. 19 out of 230 reviews
Rating 4 - Poor. 7 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

Reviews

Verified

10/10 Excellent

kayvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Ri

Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023
Verified

6/10 Okay

DAVE

Disliked: Staff & service, property conditions & facilities
Fair warning this is a 3 star hotel not a 5 star as advertised. For the money there are much better options in the city. Pros: breakfast was excellent. Atrium looks impressive. Ambience for the restaurant in the front of the property (yurt in a nicely landscaped lawn area). Cons: hotel is tired looking and in serious need of renovations. Atrium smells of diesel fumes i suspect being used to power the glass elevators. Rooms have some tech upgrades (electric curtains, lots of light button options, tv and google alexa voice cube) however dismal air-conditioning. The coolest I could get my room was 24 degrees. They did switch my room but same story in the second room despite a visit from maintenence to check the ac. 'It's very small' as per him. Do not stay here if you prefer sleeping in a cool environment.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Brannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, and a lovely place to stay at.
Verified

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Rahat Palace

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Stayed 1 night in Aug 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth its price
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms and a nice environment to chill for a few days
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Joahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Dilshod

Liked: Cleanliness, staff & service, property conditions & facilities
Good view to mountains
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Bauyrzhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are old but the hotel is very nice

The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities
The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They must have been perfect 30 years ago.

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Stayed 3 nights in Aug 2025