Located in Medeu District, Renion Residence Hotel provides a peaceful retreat with modern amenities. Guests can relax in the sauna, revitalize in the steam room, swim in either of the two indoor pools, or step onto the terrace to take in the impressive views.
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KZT 3500 per vehicle (one-way)
Rollaway bed fee: KZT 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Renion Residence Hotel have a pool?
Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 10:00 AM–10:00 PM.
Is Renion Residence Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Renion Residence Hotel?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Renion Residence Hotel?
Check-out is at noon.
Does Renion Residence Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 3500 per vehicle applies.
Where is Renion Residence Hotel located?
Located in Medeu District, this aparthotel is within a 10-minute walk of Central Park of Culture and Leisure, Museum of Kazakh Musical Instruments, and 28 Panfilov Heroes Memorial Park. Green Bazaar and Almaty Cathedral are also within 15 minutes. Almaly is 26 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 11 out of 20 reviews
10 - Excellent
11
Rating 8 - Good. 6 out of 20 reviews
8 - Good
6
Rating 6 - Okay. 2 out of 20 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 20 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 20 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
SANG YEAP
30 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect
SANG YEAP
Stayed 2 nights in Jun 2024
Verified
4/10 Poor
Eunghyun
21 March 2023
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Pro: Room size
Cons: nonprofessional and unfriendly staff at the reception desk during my check-in (it took 40 minutes to check-in and I had to contact Orbitz), Hard to control hot/cold water for shower,
The Renion is great. Breakfast is incredibly good, with so many tasty choices. Sauna is super clean and modern, yet shows respect for the old style traditions too. Rooms are safe, and the staff are very nice and work hard to accomodate special requests and make your visit memorable. The location is good too--close to the park and bazaar in the central part of town, and even the gorgeous mountains are not very far away. The hotel is a great balance between cost and features.
The hotel is super-clean, staff is very friendly. My only complaint would be room temperature - it got very hot for some reason (maybe the light give off heat?) and I had to open the window. Also, food from the restaurant was a big strange - salad dressing was extremely sweet, like syrup. But otherwise, there was a great deep bath tub, two bath robes, all the toiletries one might need.
Всегда удобно, комфортно и на высоком уровне. Все возникающие сложности быстро решаются персоналом.
Oleksandr
Stayed 2 nights in Feb 2019
Verified
6/10 Okay
Verified traveler
10 December 2018
Liked: Property conditions & facilities
I reserved queen apartment via Expedia. Then when we arrived, they had no Queen apartments, only twin apartment or standard room. The standard room was extremely small!