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Royal Tulip Almaty

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Royal Tulip Almaty

Lobby
Creator video
Front of property - evening/night
Hallway
4 restaurants, breakfast served
Royal Tulip Almaty captures Medeu District's vibrant energy with a perfect balance of luxury and family appeal. Guests enjoy a complimentary breakfast buffet, spa treatments, dining at four restaurants, swimming in the indoor pool, or mountain views from the rooftop terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
The current price is AED 804
AED 900 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Bathroom | Combined shower/tub, rainfall showerhead, eco-friendly toiletries

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Executive Two Bedroom Suite

Bathroom | Combined shower/tub, rainfall showerhead, eco-friendly toiletries

Executive Two Bedroom Suite

  • Sleeps 2

Presidential Suite 2 King Beds

  • Sleeps 2

Suite 2 King Beds

  • Sleeps 3

About the neighborhood

Map
M. Ospanov Street 401-2, Almaty, 050020

What's nearby

  • Almaty Tower - 5 min drive - 2.7 km
  • Dostyk Plaza - 6 min drive - 3.9 km
  • Almaty Central Stadium - 8 min drive - 6.1 km
  • Almaty Opera House - 9 min drive - 6.5 km
  • Zenkov Cathedral - 10 min drive - 7.3 km

Getting around

  • Almaly - 19 min drive
  • Almaty Station - 27 min drive
  • Almaty (ALA-Almaty Intl.) - 31 min drive

Restaurants

  • ‪Qzen - ‬4 min drive
  • ‪Haragun - ‬7 min drive
  • ‪Cream Terrace - ‬4 min drive
  • ‪Europolis Restaurant - ‬6 min drive
  • ‪У Афанасича - ‬2 min drive

About this property

Royal Tulip Almaty

Luxury family-friendly hotel located in Medeu District
Take advantage of a free breakfast buffet, a nightclub, and a rooftop terrace at Royal Tulip Almaty. Indulge in a facial, a massage, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a banquet hall
  • Meeting rooms, coffee/tea in the lobby, and concierge services
Room features
All 165 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Plasma TVs with premium channels
  • Cookware/dishes/utensils, electric kettles, and ceiling fans

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The price is AED 288
AED 345 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 7900 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Frequently asked questions

Does Royal Tulip Almaty have a pool?

Yes, this property has an indoor pool.

Is Royal Tulip Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Tulip Almaty?

Self parking is free at this property.

What time is check-in at Royal Tulip Almaty?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Royal Tulip Almaty?

Check-out is at noon.

Does Royal Tulip Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7900 per vehicle applies.

Where is Royal Tulip Almaty located?

This family-friendly Almaty hotel is located in the mountains, within 3 mi (5 km) of Almaty Tower, Dostyk Plaza and Colibri. Central State Museum and Kok Tobe Cable Car are also within 3 mi (5 km).

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Royal Tulip Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 1 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

shamshinur

Liked: Cleanliness, property conditions & facilities
I enjoyed a lot from the service and view
Stayed 12 nights in Apr 2025

2/10 Terrible

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible 5* hotel

Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Very poor breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Timur

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Large well appointed rooms. Great food. Wonderful spa and pool.
Stayed 6 nights in May 2025

8/10 Good

Dmitrii

Liked: Amenities, property conditions & facilities
the first toom was noisy, but changed upon asking
Stayed 3 nights in Nov 2024

2/10 Terrible

aditya kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024

10/10 Excellent

HEECHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 및 맛있는 조식 모두 좋습니다.
Stayed 1 night in Sep 2023

8/10 Good

MARIAGRAZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene a parte il troppo caldo in camera! Poi ci sono rimasta male per aver dovuto pagare 80 euro per essere partita qualche ora prima. Non ho capito il motivo della richiesta assurda!!!

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Daniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022

8/10 Good

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021

10/10 Excellent

maymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel spa fabuleux
Stayed 6 nights in Nov 2021

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice

This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark

Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020

8/10 Good

LAURENT

Liked: Cleanliness, property conditions & facilities

Très correct

Bon établissement Bien situé à 20 min de la montagne Service en deçà du standing de l'hôtel
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
very good staff was very kind every thing is very gooood
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain View가 좋은 호텔입니다. 스키장/산 에서 가깝고, 공항에서 외각도로를 타면 멀지 않습니다. 중심보다 높은 곳에 위치하여 공기도 깨끗하고..
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Everyone was nice !!! Great service, good food Very punctual and polite
Stayed 4 nights in Jan 2019

10/10 Excellent

JAE YOUN

Liked: Staff & service, property conditions & facilities, room comfort

넓고 깨끗한 시설

방이 넓고 지하 피트니스센터 운동기구 관리상태도 매우 좋습니다. 커피포트 청결에 문제가 있긴 했습니다만 전반적으로 만족스럽네요
Stayed 2 nights in Dec 2018