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"Celine was amazing! She saved our vacay! Such wonderful customer service. We will be back! "

"Very accommodating staff. The Gant shuttle service is so convenient!! "

"I can’t review my stay at Viceroy Snowmass as I wasn’t even checked in due to a flight cancellation because of a snow storm. In fact I’m still awaiting a response from this property to see how they can accommodate for us loosing our entire stay without a refund or opportunity to rebook. I’m hopeful and believe in the great customer service they claim that they will respectfully respond with an option. I’m certain they will return my messages as they are awaiting a voting process for #1 hotel in CO. I would love the chance to enjoy this beautiful hotel! "

"Yes, perfect hot springs experience"

"Our stay was wonderful, the convenience of the lift right outside is awesome! The staff was very friendly, helpful and accommodating. The bus to town is a 5 minute walk from the hotel, which is very convenient for dinning in town. It runs every 15 minutes. They do live music in the lobby bar every afternoon. There is a nice gym, with plenty of amenities for multiple people to work out, pool tables and ping pong tables are available for use. Our only complaint was that the indoor hot tubs could be warmer. All and all we had a wonderful time and would definitely recommend staying here."

"Very nice, friendly staff"

"The staff and shuttle service are top notch!! The ease of use with the shuttle app is amazing!! The awesome coffee machines in the morning made our day!! We will definitely be back to stay! "

"Staff was great! Helped with giving out a map and showing how to get around town! Would definitely stay here again! "

"Very nice room! It was easy to check in and when I had questions they always got back to me answering my questions. Love the hot tub and pool!!"