Search Apartments in Alphen

"Great hotel, super comfy beds, cleaned every day. Just felt a little pushed out due to being English whilst trying to get a drink at the bar, the locals like to push in and you get ignored. Apart from that, would definitely recommend and will go again. Thank you. "

"The hotel was as nice and clean and the staff were good but the breakfast was nowhere near the £20 euros I paid for it. On the first morning I couldn’t get to the restaurant because of maintenance going on near reception which meant I had to go around the hotel via some diversion notices all in Dutch so by the time I got there it was closed. The second morning I got up earlier to make sure I got there but wished I hadn’t bothered as the only thing worth eating was the bread. The bacon was cold and greasy and the tiny sausages were like bullets. Everything else was cold so i should have gone to McDonald’s."

"Our family booked two nights with this hotel after spending four nights at two other Fletcher hotels in the Netherlands, and we were VERY disappointed! We arrived to a room that was SIGNIFICANTLY different than the one displayed on EXPEDIA’s site. When we asked for another room or our money back to use at another hotel, our request was denied and we were offered complimentary drinks. Being that it was after 7pm, and we had been on the road all day, we had no option but to stay in this horrible room. They were kind enough to provide an adequate room for the second night, however, they refused to refund us the full amount for the first night, and rather offered us a €40 partial refund. We have spent thousands of dollars over the years with Expedia and sadly, we will no longer be able to use their services after they did not provide the support we needed in this instance. We will also be avoiding the Fletcher family hotels going forward as well. This experience spoiled our last nights in Europe, and we were hoping this could have been dealt with in a more fair manner."

"Excellent hotel, good location, room large, clean etc. Also possibble to open window not normally available in modern hotels. Our experience for pillows was not what we enjoyed but that was personal taste. Only improvement would be to supply toilet paper that does not feel like sand paper, I expected better. Mention for Naomi in bar and restaurant, excellent customer skills, friendly and smart and great brand ambassador."

"Great access to downtown by e-bike."

"We came in late and was greeted very nicely. The only negative is the parking is awful."

"I have stayed here twice now. It’s a great hotel in a beautiful part of NL. I’ll be honest, I didn’t like my room as much as first time, and the evening meal was not as good as first time either. There is a gym, it’s very small though. "

"It was a fine stay - and a good value for money in principle - but there were some shortcomings. 1. staff made mistakes on my room charges (duplicated charges) - mistakes happen - and they fixed it with no problems (good service to fix the problem - no complaint about that), but there was confusion and a series of errors that would not have happened if the serving staff was simply more careful / attentive. 2. Room was mostly clean, but some dust and bathroom - specially the shower had dried soap scum on the glass and discolored plastic splash guards - toilet brush was visibly not clean - not the end of the world, but doesn't leave you feeling that the place is fresh - also shows lack of attention to details. 3. Of my 4 coffee pods in my room - two of them we actually already used or had been punctured, and the machine was dusty - again, important details that leave you wondering and not feeling confident. 4. The gym was OK - better than some - but had a kind of busted (missing two rows of players) old kids fusball table in it... why? I would stay there again if I needed a place in the region - cost was fine - food quality was pretty good even - but the service was average and the cleanliness / attention to details was average. "

"Everything was perfect "