Search Aparthotels in Alsbach-Haehnlein

"Nice location, good price, friendly staff. I will return. First time I had breakfast at the hotel. Hmmm.. good selection but big improvement needed for display/storage. Warm items (e.g. scrambled eggs) was cold due to no heated displayplate. Cold items (e.g. cheese and ham) were warm, due to no cold displaytray. I had breakfast at 9.00 am, and the cheese was warm, hard and had started to curl up. Not a very pleasant sight. If no improvement, I have to eat my breakfast elsewhere."

"Room air conditioning thermostats control was broken, so you either have to switch it off to freeze or leave to boil. Didn’t get any sleep on the first night. Water pressure was too weak to reach the shower head. The pillows were smelly and very old. There was a red spot of blood on the duvet. The hotel is not staffed until 3pm and after 10pm. Apart from Liza, other staff are miserable and make you regret asking a question. Avoid this hotel if you can."

"A few staff were rude when problems were addressed as if it were the guests fault. Coffee in 3 places not working and when I asked if I can use the one working the waiter got furious with me because he though I was coming in for breakfast after 10 am. God forbid I ask a question. Parking is terrible. Lot is always full. $22 a day to park which is absurd for guests. Other 4 and 5 star hotels comp or charge half. Current hotel in Berlin I am at is 4 to 5 star and parking is free. Breakfast is ok. Nothing speacial. Scrambled eggs, bread, beans and sausage. Some deli meats."

"Very nice, welcoming and helpful when we had to stay a night due to a delay."

"Clean rooms but staff member entered room in the middle of the night, highly unprofessional. No compensation offered other than water or juice. Disappointed at the service, but the rooms themselves are decent."

"April and the ac could not keep the room cool, what will it be like in july? The breakfast was basic (no bacon or saussage) but adequate. The bed, clenlines, accomodation and location great. "

"Yes, Breakfast was fresh and nice "

"Das Zimmer war ganz schön dreckig "

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."