Find All-inclusive Hotel in Alvor

"O hotel superou as expectativas: novo, muito limpo, funcionários ágeis e atenciosos, quartos espaçosos e amplos com cama e sofá e restaurantes com comida muito saborosa e variada. O vinho é da Casa Ermelinda que particularmente gosto imenso. As atividades são interessantes e a piscina e bem grande e apropriada para todos. Os únicos pontos negativos: além do SPA que normalmente é pago, o ginásio é pago a parte também (nunca vi cobrarem, nem em hotel, nem em cruzeiros), as máquinas de arcade são pagas e os snacks são simples e não pode comer fora do snack bar que fica no andar subsolo."

"We had issues with our safe. After asking for it to be fixed multiple times, someone finally came 24 hours later. Our fan started working randomly one of the nights, from 23:00 to 02:00, we were unable to turn it off! For an all inclusive 5 star hotel, there werent many food options and even when we came to eat when the restaurant opened, the food was lukewarm / cold. We had pork steaks one day that weren't cooked properly, which resulted in food poisoning...not nice at all - we lost 48nhours of our holiday due to being unwell. We ended up eating outside of the hotel on several occasions due to the limited food options - which we had not bugeted for! The reception and restaurant staff were all very friendly - the main positive of the hotel! The lights/ lamps in the restaurant fell on 2 occasions, just missing guests. This is an expensive hotel for what is offered."