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"We stayed 7 days while visiting this amazing part of Colombia. The hotel is perfect - a very comfortable base to return to after a day on the river or in the rainforest. The rooms are large, clean, comfortable and well equipped, with air conditioning, ceiling fans, fridge,insect screens, a safe, a TV (but no news channels) WiFi, and a entrance area with hammock. The restaurant is excellent, and the staff are kind and friendly. Our reservation included half board, which was good considering the lack of places to eat in Leticia, other than street food and fairly basic cafes. The grounds are beautiful, with a great swimming pool. It’s a 5 minute walk to the Amazon boat transport hub, and a 15 minute walk to Brazil! (But take a tuktuk - cheap and quick). The hotel has an excursion desk which we used for all our trips - the organization and logistics were always perfect. "

"Staff helpful and friendly. "

"The A/C did not work. No elevator. We had to climib 3 floors to get to our room. We checked out the next day. "

"Hôtel moderne, près du centre-ville, confortable mais petite salle de bain"

"The room smelt like mold!! Staff was very unfriendly and unhelpful!! I was forced to leave after the fist night after breathing the MOLD and mildew! Fell sick after ....Terrible and worse place. I do NOT recommend this hotel find some where else !! I would have give zero stars if that was the option."

"Wonderful stay from the beginning. It’s hot there and when we checked in they offered us a nice camu-camu cocktail. My new favorite fruit. This hotel has AC and free breakfast, totally worth it. Will stay again!"

"Clean room and fairly large, quiet place. The pool is beautiful. "

"We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers. 🏨 Hotel — On Vacation Amazon What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay. Key issues encountered: • Misleading package & food situation Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive. • Aggressive upselling & membership pitch Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment. • Poor room infrastructure & comfort • Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait • Bats in the room, including one flapping around while we tried to rest and others trapped in the walls • Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible • Room odour likely from humidity and wildlife presence • Cleanliness passable but certai"

"Best hotel and staff ever . Highly recommend "