8/10 Good
Paige
23 October 2024
Liked: Cleanliness, property conditions & facilities
This was a relatively new and very clean place to stay; good breakfast. Highly recommend. One thing though: I arrived very late for reasons beyond my control, was very apologetic to the night manager, said sorry if I disturbed her rest. The next morning, after four hours sleep, getting ready for major event, she laid into me for accusing her of unprofessionalism, etc., that she had never been talked to in such a way. I said I was sorry, that I was exhausted, needed to get on zoom classes with my students (she was unable to help me with wifi issues).... and she came back with "well I was a teacher for 22 years." It was a little odd. I think we all have to put up with each other, tiredness, misunderstanding, and so on, but when you work in the 'service industry', one should resist the temptation to lash out at a client/guest whom you feel has treated you poorly -- never mind one who has actually not treated you poorly. I think this was a passing and strange encounter. Otherwise, the hotel is fantastic.
Paige
Stayed 2 nights in Oct 2024