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Diamond Hotel Suites

3.5 star property
Travelers can savor global flavors right in town at the coffee shop, then relax in a picturesque garden setting with memorable views

Choose dates to view prices

Al Jubeiha's Diamond Hotel Suites offers an urban retreat with a sunny terrace, Mediterranean dishes at Diamond Restaurant, and a tranquil garden. Enjoy high-speed WiFi and helpful concierge services for a comfortable stay.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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About this property

Diamond Hotel Suites

  • Hotel located in Al Jubeiha
  • A grocery/convenience store, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Diamond Hotel Suites. The on-site Mediterranean cuisine restaurant, Diamond Restaurant, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, 2 meeting rooms, and a reception hall
    • A front-desk safe, free newspapers, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 55-inch LED TVs with satellite channels
    • Separate sitting areas, separate dining areas, and kitchens

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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

6 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JOD 10 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JOD 2 per person
  • Airport shuttle fee: JOD 25 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: JOD 2 per day (in/out privileges)
  • Rollaway bed fee: JOD 10 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Diamond Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JOD 2 per day. Limited spots are available.

What time is check-in at Diamond Hotel Suites?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Diamond Hotel Suites?

Check-out is at 2:00 PM.

Does Diamond Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JOD 25 per vehicle applies.

Where is Diamond Hotel Suites located?

Located in Al Jubeiha, this hotel is within 1 mi (2 km) of University of Jordan and Al-Essra Hospital. Jordan University Hospital and King Hussein Cancer Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.2

Cleanliness

8.6

Location

8.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 9 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

Reviews

Verified

2/10 Terrible

Adel

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately upon arrival, the receptionist insisted we cancel our Expedia booking and pay them directly in cash. When I refused, this went on back n forth for sometime eventually I was able to check in. I had a local friend who helped talk to the man at reception, who didn't speak a word of English. The room I checked into stank of cigarettes and had a bad odour of stale cigarettes in the room. The following day upon check out a different member of staff apologised for the experience of the previous night and offered one nights free accomodation. Unfortunately due to the stench of stale cigarettes and the poor customer service I politely declined and made arrangements elsewhere. I would recommend paying more and avoiding this place all together.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service
El personal super amable, lugar limpio, poco desayuno, instalaciones aceptables.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every was perfect, thanks for the hospitality👌👌👌👌
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

near shops

clean hotel, near shops, good parking, big rooms, nice area
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel good price

clean room and bathroom , best staff , near shops , good park space ,
Stayed 1 night in Apr 2018
Verified

8/10 Good

talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every thing clean

Big room , clean room , clean bathroom , realy comfort bed
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Alsnafi

Liked: Cleanliness, staff & service
Disliked: Room comfort

like staff , clean , room size , staff response , fast check in , free wifi. didn't like the bed mattress in room 305 its really bad you can feel the springs in your back the truth the hotel ask me if i want to change the room but i was or ready unpacked my bags so i didn't change it. Another thing the room mattress should be the same quality for all rooms in the hotel for example rooms 505, 405 have comfy mattress but room 305 realy realy bad And another thing when you book a hotel there are basic things the hotel should provide in every room such as towels, cloth hangers, soup and you shouldn't have to call the front disk every time to provide it
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfort bed - clean - near shops - easy to find
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

PARMINDER

Disliked: Cleanliness, property conditions & facilities
The hotel is quite old and very basic. There was no iron in the room and no tea facility but was provided on request. Breakfast is really bad , no variety and kids would not like it at all , and was local food choice. There is a convenient supermarket opposite the hotel, a small burger place on the same side of the hotel. When facing the hotel on the right, food was good from there. Convenient to get JETT bus services to go to Petra, Dead Sea and plenty of cabs you can catch from outside the hotel . Yellow cabs and local cabs are cheap. The staff were friendly but limited with spoken English. If you want cheap then it's okay
Verified

8/10 Good

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for the complimentary stay

I want to thank the hotel for the complimentary stay and they were at their word thanks a lot it was good stay every thing were clean and comfortable
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Time Ever

this is the best time i book in this hotel every thing was perfect bed was very clean and comfy - bathroom clean - the front desk was very helpful.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

emad

Liked: Cleanliness, staff & service

Good

Good in general, the bed is not comfortable, I felt the springs touching my body
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend hotel for good reasonable price

everything was great
Stayed 8 nights in Jan 2018
Verified

2/10 Terrible

Talal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No respect for loyal customers

I book a suite for 2 nights and when i arrived to the hotel the front desk told me they gave the suite for another customer so they gave us two single rooms with joint door I book the suite because the big living room but they gave us single rooms with small living room with one chair so i move my chair to my brother living room my room have no Refrigerator and the window was leaking rain in to the bed room and the bath room have no towels, soap, shampoo and one of the rooms have broken phone and hair dryer I booked in this hotel in the last 4 years more than 33 times and this how they treat loyal customers !!!! worst stay ever
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel.

During my stay the hotel was at maintenance, so it will be improved more. It has rooftop, buffet breakfast, free shoes surface cleaning machines. Ten minutes taxi or so to JTT bus station for Petra. Carrefour grocery store and bank nearby. Room is big.
Verified

8/10 Good

emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

Fine for the price, breakfast is not that good
Verified

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. friendly staff.

Very cooperative and staff. The hotel just needs some renovation.
Verified

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

I have never been in such place like this and i recomend to visit this oryginal hospitality and friendliness, SO AMAZING !!!
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Good hotel

Everything was ok no complaints ........................................................
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel, location, food shops near, hard bed, very soft pillows
Verified

6/10 Okay

alsnafi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good hotel

I asked for any floor but the fifth bec. Bad internet there the front desk gave me room in the forth floor i went there and opened the door to see a man in his sleeping cloth and screaming on me :) thank goodness he is not with his wife :) or I would be dead right now the front disk gave rong room !!! First time ever that happened with me In the end he gave me room in the fifth floom but with good internet connection
Verified

6/10 Okay

talal

Liked: Cleanliness, staff & service
+ Big room size, clean, indoor car parking, stuff - windows lock was broken you can feel the cold air
Verified

6/10 Okay

talal

Liked: Staff & service, room comfort
Disliked: Cleanliness

Hotel near islamic univercity just 10 m

Big room size Big living room size Good internet this week Clean room and living room But Very very dirty bathroom this time with bad smell
Verified

6/10 Okay

talal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

nice hotel near my college

every week i stay in this hotel but this time was the worst time ever internet down !!!! a/c down !!!! parking under construction for long time more than a month !!!! low water pressure in the bathroom !!!!!
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Stay

i Stayed for one night at Diamond Hotel , but defiantly when i get back from my business trip i ll book at diamond hotel , its a 3 star hotel but its look like 5 stars , you ll expect the warming welcome from the staff , good smell , very clean , very comfort rooms , helpful front disk ... lovely stay good service