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Grand Hyatt Amman

5.0 star property
Guests find balance at this hotel, whether relaxing fireside, joining fitness classes, lounging poolside, or exploring Jordan.

Choose dates to view prices

The Grand Hyatt Amman blends luxury with practicality. Rejuvenate in the steam room or enjoy aromatherapy at Zara Spa. The health club offers fitness classes, and an on-site art gallery provides cultural enrichment. Shopping venues are just steps from this well-positioned hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 477
AED 551 total
includes taxes & fees
4 Jun - 5 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for JOD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JOD 17.3 for adults and JOD 8.5 for children
  • Airport shuttle fee: JOD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: JOD 2 per day (197 ft away)
  • Rollaway bed fee: JOD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 15 to October 01
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Grand Hyatt Amman have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–10:00 PM. One of the pools will be closed during the winter.

How much does it cost to stay at Grand Hyatt Amman?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Amman on 4 June 2026 start from AED 477, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Amman pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Grand Hyatt Amman?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Amman?

Check-out is at noon.

Does Grand Hyatt Amman provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JOD 40 per vehicle applies.

Where is Grand Hyatt Amman located?

Located in Zahran, this luxury hotel is within 1 mi (2 km) of Abdali Mall and Rainbow Street. Jordan Museum and Amman Citadel are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 268 out of 418 reviews
Rating 8 - Good. 95 out of 418 reviews
Rating 6 - Okay. 23 out of 418 reviews
Rating 4 - Poor. 17 out of 418 reviews
Rating 2 - Terrible. 15 out of 418 reviews

Reviews

Verified

10/10 Excellent

ISAM REDA SLEEM

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff 👌
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, with excellent and dedicated staff. Some services were outstanding.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities
Excellent service and attention from the staff. Perfect installations,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Amenities
I had a wonderful stay, staff in the spa is very attentive
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

ADNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Shazil

Liked: Cleanliness, property conditions & facilities
Pool, sauna, steam room were excellent.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Baqir Inaam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in jordan , staff are very friendly and helpful , room cleaning was top nothch and bedroom and sleep was perfect.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Cain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with wonderful staff and impressive views over the city. A good base for day trips around Jordan
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel with an amazing reputation. The spa was delightful and we enjoyed our couples massage
Stayed 1 night in Oct 2024
Verified

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and breakfast service was amazing! The room cleaning could have been a bit better each day.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Adid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the room was spacious with a bathtub and a shower. The staff are nice and helpful.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

ARANTXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gret hotel, very close to sight seeing. safe. friendly staff. excellent rooms. the breakfast was very delicious
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was great with super nice staff. Only downside is the immediate area around the hotel not much to walk around but i guess that’s a amman issue nothing to do with the hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

MOHAMED NABIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Ammar

Easy access . And the working team is so friendly
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was exceptional, especially the front desk manager Mamduh who went extra mile to make our stay pleasant. All other services were excellent too.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, central location, great facilities

I had a great experience during my stay in Hyatt Amman, every service is impeccable including security, reception, my room was perfect every day and of course, food in the restaurants. My special thanks to Odai Issa at front desk for his advices and support. Also many thanks Mr Essam, house keeping, my room was wonderful every day. Hope to come back soon!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Aiysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 4 nights. Room was nice, bed was comfortable. There were only 2 channels in English and neither had good content so I used my laptop to watch YouTube. Breakfast was good, variety of food and attentive staff. Sameers team were great. Reception staff were very helpful also. Had an issue with one of the staff members in the gym but this was quickly resolved by the hotel. They definitely pay attention to customer service.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Nadia

Liked: Staff & service, property conditions & facilities
From the moment I checked in to the moment I checked out. I stayed three days at this property and had a fantastic experience. If there any negative reviews, I cannot imagine why however, everybody’s experience is their own individual experience. I not only enjoyed a delicious breakfast buffet, but every staff member made sure I was comfortable as I was traveling alone. If you’re looking to work out, enjoy very private women’s locker room that has its own whirl, pool, dry and wet sauna and showers. This is the place to be. I also enjoyed the Turkish bath and had a Dead Sea mud wrap a few days later before I left. Exceptional. It was great great experience thank you again Grand Hyatt. I will see you again.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

mohd

I might not stay there again

To start with, no one helped me to carry my bags, instead, the security simply remind me ( carry your bags ). Check in was very slow. The receptionest was not professional in the communication. You can expect more from a 5 stars hotel staff . Very nice breakfast with a lot of tasty food to select from. The lady at eggs station was kind and professional. GYM, SPA and swimming pool was amazing. Room was good. Pillows are not comfortable. Overall. Room. Breakfast and spa were good. But check in was much below than average . In conclusion. For such price you pay. You can get much better options with better service
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The staff was super helpful, professional and welcoming. I would stay here every time I visit Jordan. Room service was great. The food was delicious and the our orders came in a timely manner. Location is great. You cannot go wrong in any way by choosing this hotel, it will probably be the best part of your stay.
Stayed 3 nights in May 2026
Verified

8/10 Good

Deaa

Breakfast was very good
Stayed 1 night in Apr 2026