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"It's not a clean property. For a relatively newer hotel you'd think the place was still in good condition but it's not. I appreciate the price because I needed to stay longer than normal, but it wasn't a comfortable place to stay. "

"There was quiet a lot of hair strands on the bed, not sure if it was after drying them and getting stuck on the sheets. The front desk staff were very kind and helpful during check in and checking out. Overall, our stay went smooth and it was good. Would highly recommend to a friend if they needed a hotel to stay at. "

"Nice hotel bright clean and well maintained "

"They seemed understaffed and ill equipped for the amount of guests they had. "

"Room was good-clean Great breakfast!"

"Hotel was dirty and in disrepair. There were people living there full time with many dogs. Also the breakfast was minimal. Would not stay there again."

"The room was filthy and unsafe. There was exposed wiring and a bag taped over the fire detector. The refrigerator had old food stuck in it. It was dusty and dirty. "

"We chose this hotel over cheaper options mainly because it advertised a spa. Unfortunately, when we arrived, we were told that the sauna wasn’t working and wouldn’t be fixed anytime soon. That was extremely disappointing, as the spa was the main reason we were willing to spend more money to stay here. Had we known, we would have chosen a more affordable hotel that at least included breakfast. What made the situation worse was that the staff didn’t seem particularly apologetic and didn’t offer any kind of compensation or gesture of goodwill, such as complimentary breakfast. The room itself also had a few issues. It was on street level, and the blinds were quite see-through, so we could clearly see the lights from passing cars and people outside, which made it feel less private and disrupted the atmosphere. There was also no hair dryer in the room, we had to request one after arriving. Overall, the stay didn’t meet our expectations, especially considering the price we paid. Because of this experience, I wouldn’t stay here again and will be seeking a partial refund."

"Such a friendly lobby and check in process. Everyone has been so helpful giving tips about living in Alaska and exploring Anchorage. "