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"Both the Hotel, and especially the Staff - provided outstanding customer service!!!"

"The staff at the concierge desk were extremely helpful and attentive. The front desk staff did their job well. Friendly and knowledgeable. The room was a typical hotel room with a comfortable bed."

"Clean safe and very helpful and friendly people"

"Carolina Park across the road was great for walking and exercise, full of attractions for family fun. The Botanic gardens was lovely outing, beautiful, interesting display of native and exotic flora and a10 min. Walk across the street. The staff were not only courteous and efficient, they went out of their way to accommodate my every need unexpectedly as I don’t speak Spanish. Thankfully several of them did. The hotel is a few minutes walk to the metro which takes you to many tourist attractions, most of the places you will want to see around the city in just a few minutes. Great spot and you won’t be sorry to stay. As a sole traveller, I ate at the hotel every night and breakfast. The breakfast buffet was extensive, with many healthy options available and the dinner menu was very good, nicely presented by the chef. AND the best margaritas I have had in Quito by far. Would happily revisit!"

"This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel."

"Excellent hotel choice with exceptional staff who always go above and beyond to help. The rooms are spotless and hotel is in a great location."

"Mi experiencia fue muy grata! Ls atención siempre fue super personalizada. Me gustó mucho el servicio de taxis, los desayunos y la habitación en general "

"Beautiful, clean property with attention to every detail. Safe with security at the door, beautiful flower arrangements throughout the building, good breakfast buffet, comfortable accommodations, open floor plans in rooms. "

"The staff were very kind and helpful"