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"Lovely hotel. We enjoyed our stay. The breakfast was great (although there was some confusion about it being included, 2 staff members said it wasn’t until I showed the e-mail chain and a senior member agreed it was). The bar area was great. Santiago in particular was friendly, professional and attentive."

"Hotel is new, quiet and clean. Staff was very friendly and helpful. "

"Nice hotel lovely area, lots of dining and shopping, love the park nearby"

"Good place"

"What a great stay and airport service was fantastic. If you have a layover in Quito, this is the place to stay. "

"Very helpful staff, close to metro"

"Excelente todo!!"

"The hotel has a great location and close to lots of amenities, restaurants, parks and mall. Easy to get to other locations in Quito. The staff is super helpful and always ready to help. Our housekeeper person was always attentive and the room was serviced whenever we went outside. The front desk staff were very helpful in assisting and arranging tours we wanted to do. The breakfast buffet was superb and had all the options you would want in a breakfast. The staff was great and kept the food well stocked. The shuttle/tour driver, Juan, they had suggested was simply the best. I have no hesitation in highly recommending this property. Thanks for everyone to make our vacation experience exceptional."

"Shower head not the right one. Also the breakfast menu "