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Sure Hotel by Best Western Angouleme

3.0 star property

Choose dates to view prices

A terrace, a coffee shop/cafe, and a playground are just a few of the amenities provided at Sure Hotel by Best Western Angouleme. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AED 243
AED 281 total
includes taxes & fees
12 Jun - 13 Jun

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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Angouleme pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Angouleme?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Angouleme on 12 June 2026 start from AED 243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Angouleme?

Check-in is from 2:00 PM–9:00 PM, and from 7:00 PM–8:00 PM.

What time is check-out at Sure Hotel by Best Western Angouleme?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Angouleme located?

Located in the heart of Angoulême, this hotel is within 1 mi (2 km) of FRAC Poitou-Charentes, The Comics Museum, and Ramparts of Angoulême. Central Market Hall and Angouleme Paper Museum are also within 1 mi (2 km). Angoulême Station is 12 minutes by foot.

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Reviews

Reviews

8.0

Very Good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 123 out of 396 reviews
Rating 8 - Good. 176 out of 396 reviews
Rating 6 - Okay. 63 out of 396 reviews
Rating 4 - Poor. 22 out of 396 reviews
Rating 2 - Terrible. 12 out of 396 reviews

Reviews

Verified

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very nice and helpful. Facilities were as advertised. Also, they were very kind to hold a large amount of our luggage for 6 hours after checkout to accommodate our travel plans.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynne

Everything was excellent
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveler

One night to put up with it.

Not too bad but the car park is in a poor state and up the street from the hotel entrance .. which is not great when it is raining and you have to drag your luggage along uneven pavements and over bumps and potholes all while getting soaking wet.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Good luck

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Poor first impressions matter

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities
La taille de la chambre, la propreté et la salle de sport
Stayed 1 night in Feb 2026
Verified

4/10 Poor

edhem

Liked: Staff & service
Disliked: Amenities
Emplacement tres nul. Pas de parking. Pas de veilleur le soir. Quartier assez moche et pas tres bien fréquenté
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Très belles prestations
Stayed 1 night in Jan 2026
Verified

6/10 Okay

DENIS

Disliked: Property conditions & facilities
Literie et matelas des lits. Insonorisation des chambres et de l'hôtel en général. Le petit-déjeuner sous forme de buffet pourrait améliorer et plus copieux (plats chauds par exemple).
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

antoine

Disliked: Amenities
Chambre un peu vieillotte, beaucoup de nuisances sonore
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

PATRICK

Disliked: Cleanliness, amenities, property conditions & facilities
Pas d’accueil, la chambre ressemblait plus à un réfrigérateur qu’à une chambre. Chauffage bridé. Payer pour cette chambre n’est pas justifié et qu’expédia la propose est pire encore !!!!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Pascal

Liked: Cleanliness
Chambre propre Accueil moyen sans plus
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oui tout était parfait y compris l'accueil de mon petit chien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ronan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nul !

La chambre est piteuse... une odeur horrible et un lit très très très mou...quatier nul et pas de quoi se garer...bref, je ne recommande pas.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chrystelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Personnel sympathique, chambre confortable et propre (sauf les radiateurs plein de poussière, mais pas encore en service). Petit déjeuner correct avec tout ce qu'il faut. Je dois retourner à Angoulême en 2026 et je pense loger à nouveau dans cet hôtel.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

François

Liked: Cleanliness

Wifi beaucoup trop lent

Séjour d'affaires d'une nuit. Le wifi était inexploitable à cause d'un débit trop lent. Séjour en Août pendant les fortes chaleurs, il n'y a pas de climatisation, seulement un ventilateur d'appoint. Parking non réservé à l'hôtel. Il était complet alors que l'hôtel était presque vide... Sinon hôtel propre et confortable mais un peu vetuste.
Stayed 1 night in Aug 2025
Verified

8/10 Good

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking

Parking non privatif et pas très bien entretenu
Stayed 1 night in Jul 2025
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

proximité des quais

Tres bien pour une nuit, proximité des quais, chambres rénovées literie salle de bain partie commune, personnels chaleureux
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avis

Très bon rapport qualité /prix
Stayed 1 night in Apr 2025
Verified

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit de transit avant trajet tgv
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Un accueil excellent mais un rapport qualité prix franchement pas extraordinaire.
Stayed 1 night in Mar 2025
Verified

8/10 Good

PASCAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil excellent, propreté impeccable, seul soucis, le bruit du rond point et les matelas vraiment trop mous. Cordialement
Stayed 1 night in Mar 2025