"Everything about this hotel felt luxurious. The staff was amazing especially the young man on the beach with the towels and at the beach bar.
Our room had the most incredible balcony and sea view and the largest bathroom I’ve seen in a hotel.
We had one major issue however and that was the tv’s. They kept disconnecting and we had to call the maintenance 4 times for this issue. In the end we had no tv as the issue was persistent and was tired of them having to come to the room and it not working.
This was stressful as we couldn’t watch the World Cup and no form of entertainment for the evening.
For such a large price, we feel like some form of reimbursement should have been presented to us."