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"A magical setting—tranquil, relaxing and so beautiful!"

"During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it."

"The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!!"

"Beautiful surrounding "

"Very clean rooms. Staff are very friendly and helpful. Would stay here again."

"Excellent!"

"Good"

"The breakfast was, so good. I don't know that is traditional Japanese food or not, but I'm sure that's a great Japanese breakfast meal. Staff were very nice too."

"Beautiful private bath and spacious room. Staff can speak English. "