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"Our check-in process was fantastic. Friendly and knowledgable team members which was a great start to the stay. The room was fantastic, everything had been thought of (utensils, welcome pack with basic cleaning supplies, kitchen appliances). The pool was incredible, a little dated (a couple of interactive features did not work, and they did not turn on the water features until we were out and ready to leave), but such a relaxing change of pace to other family parks we have experiences. The outdoor pool area was welcomed by our two children too, being warmed too was an excellent addition. The on site shop has selected opening times, something to bear in mind if you’re relying on it for anything. The children’s area is superb, we could have spent everyday of our stay all day here! So overall, we’re very happy with our stay and already looking ahead to our return visit!"

"The facilities are extremely basic. There was no coffee or tea, water boiler, hair dryer provided, just some dirty paper cups. I also found hair in the sink. Essentially, all you get is a bed with pillows, but even the bed sheets were dirty."

"Hotel itself is nice and comfortable but they had no hot water the first morning and no WiFi at all during our stay. We had to ask for at least a refund for breakfast but they said no. I’ve stayed here 2 other times and it was very well run but it must be under new management. Will not stay stay again. "

"Friendly, helpful staff. Clean room with good shower. Parking included "

"Very convenient hotel, in walking distance to the train station. Room was clean and comfortable. Staff was friendly. The breakfast was good. There tram was also close and near a shopping area. Would definitely recommend this hotel."

"Yes"

"Very nice charming hotel but stairs are narrow and steep"

"The room is well equipped, the location is good, staff is very friendly and helpful/"

"The staff was excellent, courteous and kind, and went out of their way to ensure we had what we needed for a good stay with them. "