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Sure Hotel by Best Western Annecy

3.0 star property
Start the day with a hearty breakfast, explore Lake Annecy's stunning landscapes, then enjoy rejuvenating spa treatments at this stylish retreat.

Choose dates to view prices

Sure Hotel by Best Western Annecy offers a peaceful haven in central Annecy. Recharge at the onsite spa, savor French cuisine in the restaurant, and keep kids happy at the playground. Enjoy high-speed WiFi, and nearby arcade/game room ensures fun for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 256
AED 296 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Standard Apartment, Multiple Beds, Non Smoking (Shower Only) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Accessible bathroom

Comfort Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Standard Room, Sofabed, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Comfort Room, Skylight Window, Courtesy Tray

  • Sleeps 2

1 Queen 2 Single Beds, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 4

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

Apartment

  • Sleeps 7

About the neighborhood

Cran-Gevrier, a neighborhood in Annecy, is home to Sure Hotel by Best Western Annecy. Belvedere Golf and Lake Annecy Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Annecy Aventure and Centre Bonlieu. Les Passagers du Vent and Jardins Secrets are also worth visiting. Visit our Annecy travel guide
Map
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960

What's nearby

  • Annecy Castle
    Annecy Castle
    4 min drive - 2.8 km
  • Centre Commercial Courier
    Centre Commercial Courier
    4 min drive - 2.4 km
  • Lake Annecy which includes mountains, a bay or harbor and boating
    Lake Annecy
    5 min drive - 2.8 km
  • Palais de l Ile
    Palais de l Ile
    5 min drive - 2.8 km
  • Amours Bridge
    Amours Bridge
    6 min drive - 3.5 km

Getting around

  • Annecy Station
    12 min drive
  • Chambery (CMF-Chambery - Savoie)
    36 min drive

Restaurants

  • Burger King
    4 min drive
  • Star Burger
    3 min drive
  • Jadelight Buffet
    3 min drive
  • Lezzet-Grill
    17 min walk
  • Boulangerie Chevalier
    17 min walk

About this property

Sure Hotel by Best Western Annecy

Hotel near Lake Annecy
At Sure Hotel by Best Western Annecy, you can look forward to a terrace, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. Be sure to enjoy French cuisine at the on-site restaurant. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • A billiards/pool table, free newspapers, and a vending machine
Room features
All 63 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Travel cribs, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 5 to August 19:
  • Dining venue(s)
The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

Is Sure Hotel by Best Western Annecy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Annecy?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Annecy on 26 March 2026 start from AED 256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Annecy?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Annecy?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Annecy located?

Located in Cran-Gevrier, this spa hotel is 0.5 mi (0.9 km) from Thiou and 1.8 mi (2.9 km) from Lake Annecy. Centre Commercial Courier and Annecy Aventure are also within 2 mi (3 km). Annecy Station is 29 minutes by foot.

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Reviews

Sure Hotel by Best Western Annecy Reviews

8.2

Very Good

8.2

Cleanliness

6.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 216 out of 687 reviews
Rating 8 - Good. 325 out of 687 reviews
Rating 6 - Okay. 107 out of 687 reviews
Rating 4 - Poor. 26 out of 687 reviews
Rating 2 - Terrible. 13 out of 687 reviews

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great parking and wonderful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming chalet-style hotel

Adorable chalet-style hotel with exceptional service. Attentive, friendly staff. Recently remodeled it is quite charming.
Stayed 1 night in May 2025

10/10 Excellent

Daisy

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Adel

Liked: Staff & service
It was located in good driving distance from tourist attractions
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. Room small. Freshly painted (good, but still strong smell of paint). Staff friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Huw

Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Stayed 6 nights in Aug 2024

6/10 Okay

Igor

Liked: Staff & service
AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy. Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Stayed 1 night in Jul 2024

4/10 Poor

Kendra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet. Breakfast was excellent. Also included a happy hour. Very nice touch!
Stayed 2 nights in Aug 2025

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During a busy period this hotel offered what we needed: a room for 4 adults and a room for 1 adult. Nice staff. Not very far from center. Close to highways and attractions on the West of Annecy (gorges du Fier, etc)
Stayed 3 nights in Aug 2025

6/10 Okay

cheng

Liked: Cleanliness, staff & service, amenities
room is very small.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
2 min. walk to catch tram into town. free airport shuttle was convenient. Nice rooms. comfortable bed. Breakfast looked nice, but was expensive, so we did not buy. We were also given free ticket to use on public transportation in Geneva. This was very convenient.
Stayed 2 nights in Aug 2025

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities
too many people smoking in front of hotel
Stayed 1 night in May 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

belle place

correct
Stayed 1 night in Jan 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Stayed 1 night in Aug 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised nothing else around.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Dining options were limited. Room was very small.
Stayed 1 night in Jun 2023

2/10 Terrible

TERESA

Disliked: Cleanliness, amenities, property conditions & facilities
Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service
Food not good
Stayed 3 nights in Jun 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner et sejour dans l´hotel avec plateau , bouilloire, chambre un peu pztite mais sinon nickel , eau a disposition et machine a café aussi:))) jy reviendrais
Stayed 1 night in Nov 2025

10/10 Excellent

safir

Liked: Cleanliness, staff & service
Chambre cosy. Personnel agreable.
Stayed 1 night in Oct 2025

8/10 Good

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel accueil du personnel, la chambre était propre et bien rangé, le parking est un peu petit.
Stayed 1 night in Oct 2025

6/10 Okay

Mathieu

Liked: Cleanliness, property conditions & facilities, room comfort
Je ne retournerai pas à cet hotel. Il ne veulent pas m’imprimer de facture car j’ai réservé via Hotels.com. C’est la première fois que cela m’arrive. Il m’ont meme dit de ne pas réserver via la plateforme. « Si vous ne voulez pas de client qui ont réservé via cette plateforme pourquoi y adhérer? » Odeur de remonté d’égouts dans le hall
Stayed 1 night in Oct 2025

6/10 Okay

Raphaël

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Superbe hôtel Mais chambre sous les toits, pas du tout à la hauteur de l’établissement Trop mal insonorisé
Stayed 1 night in Jun 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A atendente Jéssica falava português, nascida em Portugal e foi muito gentil e prestativa. Fez pesquisa de restaurantes para nós com ótimas sugestões. Muito obrigada.
Stayed 1 night in Sep 2025