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Mercure Annecy Centre

4.0 star property
A convenient base in the heart of Annecy where travelers can sip coffee in the lobby while planning adventures to nearby Palais de l'Ile

Choose dates to view prices

Mercure Annecy Centre places travelers in the heart of town with easy access to attractions. The hotel offers amenities like dry cleaning and a snack bar. Guests enjoy the lobby with complimentary coffee and tea, news updates, and WiFi that extends to all rooms.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is AED 494
AED 566 total
includes taxes & fees
31 May - 1 Jun

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Campanile Annecy Centre - Gare
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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,004 reviews
The price is AED 469
AED 530 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 10.5 per day (656 ft away)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Annecy Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercure Annecy Centre?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Annecy Centre on 31 May 2026 start from AED 494, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Annecy Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Annecy Centre?

Check-out is at noon.

Where is Mercure Annecy Centre located?

Located in Annecy Old Town, this hotel is within a 5-minute walk of Centre Commercial Courier and Lake Annecy. Palais de l Ile and Amours Bridge are also within 10 minutes. Annecy Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

Reviews

Verified

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room in an ideal location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, easy access to town and train station. Rooms and facilities are nice.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant stay. Staff was incredible. I would come back to stay here.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well located but the room was small and opened out onto a fake courtyard so giving no sense of day or night. The staff were very good though.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for our honeymoon! Beautiful room!! Amazing rain shower, & the toilet was separate from the shower/sink. The bed was so comfortable!! It was super close to the train station and downtown Annecy. Seriously, such a perfect location! Highly recommend this hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Excellent staff. Wish there was a small refrigerator to keep medicine.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great and close to all the places you need to visit and town
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, near train station and old town.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Our room smelt of drains, we were moved to the same location one floor above. /This was better, but did not totally eradicate the problem.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Veronique

Liked: Cleanliness, staff & service
Disliked: Amenities
Unfortunately booking through Expedia gave us the worst smallest room of the hotel with view over a wall 230€
Stayed 1 night in Feb 2025
Verified

6/10 Okay

stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive for what is it . The shower are like ice skating , no moisturizer provided , AC is right in your face when you sleep, very small windows that open to a little court yard with everyone else so can’t open window and have privacy !!! Will not return
Stayed 3 nights in Aug 2025
Verified

8/10 Good

FLAVIO

Liked: Staff & service
Equipe da recepção e localização são destaques muito positivos. Do lado negativo, housekeeping simplesmente se esqueceu de limpar nosso quarto.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities
Bel hôtel rénové et confortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cristian

Liked: Staff & service, property conditions & facilities
En couple pour visiter Annecy, Hôtel correct bien placé et personnel disponible. Réduction sur divers parking de la ville très apprécié. Cambre Petite et WC Séparé de la salle de bains/douches. Taille de ce dernier tellement petit qu'une fois entré il est presque impossible de fermer la porte. Ensuite il faut sortir et aller dans la salle de bain pour se laver les mains. Pas digne d'un hôtel de ce standing.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Guillaume

Liked: Cleanliness, staff & service, amenities
Chambre petite, hôtel bien située, personnel agréable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marie jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons l’habitude de venir régulièrement dans cet hôtel et tout est parfait
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour à ANNECY

Excellent séjour à ANNECY. Très belle ville avec des canaux un lac magnifique des plages gratuites et bien aménagées. Repas : Le restaurant CHEZ INGALL'S est réel à conseiller . L hôtel MERCURE CENTRE nous a beau plu, à mon épouse et moi. Chambre très propre, wc séparé de la salle de bains, personnel très accueillant et agréable, tant à l accueil que le personnel de nettoyage. Lit queen size très confortable.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Petit déjeuner excellent literie super ….. Chambre très petite, sent le renfermée quand on rentre, petite salle de bain, salle très petite pour le petit déjeuner. Le personnel est adorable Dans ensemble C est très bien mais pas pour un mercure à ce prix.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfaitement situé

Hôtel très bien situé à proximité du vieille ville et du lac. Accueil parfait Chambre propre mais très petite lit confortable à proximité du parking Parfait pour notre etape
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Simon

Liked: Property conditions & facilities, room comfort

Passable pour ce prix

L’espace petit dejeuner trop exiguë n’est pas pratique. Nous y avons renoncé sans pouvoir etre remboursés. Les chambres sont faites dans l’après-midi ( sieste impossible donc) Pas mal de poussière derrière les lits. C’est passable sans plus pour 6 jours à 2045€.
Stayed 6 nights in Aug 2025
Verified

4/10 Poor

Hilal

Disliked: Cleanliness, staff & service, property conditions & facilities
Je suis extrêmement déçu de mon séjour. Cet hôtel est loin du niveau qu'on peut attendre d’un Mercure. La chambre était très petite, vieillotte, avec un mobilier qui aurait bien besoin d’être rénové. Aucun gel douche dans la salle de bain, j’ai dû prendre ma douche à moitié avant d’aller en réclamer à la réception, ce qui est inacceptable pour un établissement de cette gamme. De plus, un de vos employés (blond) s’est montré particulièrement désagréable et hautain, ce qui a rendu l’accueil encore plus déplaisant. Heureusement, Cheyma a relevé le niveau par son professionnalisme et sa gentilless, un vrai contraste avec le reste de l’expérience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait / hôtel propre / bon accueil
Stayed 1 night in Jun 2025