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Hotel Panchoy

3.0 star property
Colonial hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Panchoy

Exterior
Mountain view
Comfort Double Room, Mountain View | Terrace/patio
Hallway
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Comfort Triple Room, Multiple Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

About the neighborhood

Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Casa Santo Domingo Museum - 2 min walk - 0.2 km
  • Las Capuchinas Convent - 5 min walk - 0.4 km
  • Central Park - 5 min walk - 0.4 km
  • Antigua Guatemala Cathedral - 6 min walk - 0.6 km
  • Santa Catalina Arch - 8 min walk - 0.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪Fat Cat Coffee House - ‬3 min walk
  • ‪Cafe Sol - ‬4 min walk
  • ‪Doña Luisa Xicotencatl - ‬3 min walk
  • ‪El Comelote - ‬3 min walk
  • ‪12 Onzas - ‬3 min walk

About this property

Hotel Panchoy

Hotel remodeled in 2021 and located near Casa Santo Domingo Museum
Located close to Antigua Guatemala Cathedral and Central Park, Hotel Panchoy provides a terrace, a garden, and laundry facilities. Treat yourself to a deep-tissue massage or other spa services. In addition to an outdoor entertainment area and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A front-desk safe, a banquet hall, and outdoor furniture
  • A vending machine, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels and first-run movies
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - May 2021

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Frequently asked questions

Is Hotel Panchoy pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Panchoy?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Panchoy?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Hotel Panchoy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Hotel Panchoy located?

Located in Historic Center, this hotel is within a 5-minute walk of Jade Maya Factory and Museum and Casa Santo Domingo Museum. Antigua Guatemala Cathedral and Central Park are also within 10 minutes.

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Hotel Panchoy Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 118 out of 239 reviews
Rating 8 - Good. 68 out of 239 reviews
Rating 6 - Okay. 28 out of 239 reviews
Rating 4 - Poor. 14 out of 239 reviews
Rating 2 - Terrible. 11 out of 239 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice plus good value!
Stayed 3 nights in Jun 2025

8/10

Charming, quiet, great location
Stayed 3 nights in Mar 2025

10/10

Great property and very helpfully staff
Stayed 3 nights in Mar 2025

10/10

Nice stuff. Great location.
Stayed 2 nights in Mar 2025

10/10

Beautiful property we had a very nice stay
Stayed 1 night in Oct 2024

8/10

Location is great, and the stuff super nice.
Stayed 4 nights in Dec 2024

8/10

Nice place for the price.
Stayed 3 nights in Nov 2024

10/10

Excelente
Stayed 1 night in Feb 2025

6/10

Great location, old facilities
Stayed 1 night in Feb 2025

10/10

Staff was terrific from our first contact, to arranging transport, and always making us feel welcome. Rooms are spacious and well cared for. Appreciated the mini-refrgerator too.
Stayed 2 nights in Jan 2025

10/10

The staff was really helpful. Great location and the rooms were clean and comfortable
Stayed 4 nights in Aug 2024

10/10

It was really good
Stayed 2 nights in Nov 2024

6/10

rooms were ok, the hotel is loud. They booked me a shuttle to the airport that never showed up
Stayed 1 night in Mar 2025

8/10

Nice property for large groups. Safe area with many eating options nearby. Walkable to the center of town.
Stayed 1 night in Jun 2024

4/10

Very inconvenience about parking.
Stayed 1 night in Mar 2025

10/10

Great service, clean and very well located. For the price we were very satisfied Pillows and towels could use an update but we really enjoyed our stay
Stayed 1 night in Sep 2024

10/10

Nice comfy hotel at affordable price. Towels could be better but a one night stay I was pleased this hotel. Would definitely stay there again.
Stayed 1 night in Sep 2023

10/10

Great
Stayed 2 nights in Sep 2024

4/10

There is no air conditioning and the ceiling fan was very high so we weren’t able to turn it on and the room was extremely hot. There was no mini fridge, safe box, or room phone. They did not leave enough towels for all us so we had to go to reception to ask for them, They also don’t have restaurant service. We won’t be staying there again.
Stayed 2 nights in Apr 2025

8/10

‘
Stayed 3 nights in Jan 2025

10/10

Nice place large room. Outdoor space friendly staff always available
Stayed 1 night in May 2024

10/10

The staff went above and beyond to help me find a lost earring.
Stayed 1 night in Nov 2024

8/10

Good choice!
Stayed 2 nights in Nov 2024

10/10

Nice people
Stayed 2 nights in May 2024

10/10

It was very nice but a bit far from the town center