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"The welcome from every member of staff was genuine. Plenty to select from at breakfast. Extremely helpful Reception staff"

"Alexis on reception was a great guy very friendly and helpful! The room was excellent and so was the breakfast! Also the location of hotel is brilliant as well "

"Breakfast coffee machine broken and so long queues. Breakfast buffet food great as always but replenishing needed to be more frequent and coordinated. Seemed few staff on. "

"Overall, this place is very nice place to say very convenient located in Belfast. The service by the staff is very good It’s just I don’t think although know how to pour Guinness and I would skip the breakfast unless you like pastries and toast and some fruit because the bacon is undercooked the eggs are watery. The rooms are nice and clean and have great views of the river. Overall, very nice place to stay the food isn’t worth the price."

"Great location and very friendly staff. Shower head was dirty. TV didn’t work all weekend. "

"Clean and friendly staff"

"Our room was on the 4th floor. No issue with that but there seemed to be a little cluster of rooms all quite close together. Again no issues with neighbours or noise. The room was just disappointing. A view of a brick wall and a yard meaning there was very little natural light in the room. The bed was also not the most comfortable. The desk seemed to be out of place and the bathroom could have been a little tidier. The food and staff were great in all honesty, pity the room tarnished it a bit."

"The hotel and room was very clean but the bed was very uncomfortable, breakfast was very good and situated in a brilliant location but to the rear of the hotel there is a flat roof on an adjacent building where all the seagulls congregate so don’t expect a lie in as they wake you up very early."

"Helpful staff, ok rooms and a decent, help-yourself breakfast"