Find Hotel with a Concierge in Aoyama

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Amazing location

It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.

Amazing stay our family enjoy this hotel very much.

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Hotel staff was great and very accommodating..

Far away from everything

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...