Find Hotel with a Concierge in Aoyama

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

Amazing location

It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

Amazing stay our family enjoy this hotel very much.

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Right next to the train station and Shinkansen if you need to catch that.

If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.

Extremely helpful staff, and an abundance of extras available in the lobby - skin and hair care products, toiletries, all complimentary...and i mean dozens of choices.

Clean , good service and great location

Friendly staff.

The staff was extremely friendly and helpful. They speak English so don't worry. What I found amazing was that in order to operate the elevator you need your room key card. So that shows some added security for their guests. There was a small workout room and a laundry room for you to use which is extremely convenient. They also serve breakfast for a fee. The room was very cozy. It included a small kitchen area with a sink, microwave, toaster, water kettle, stove top, mini fridge, plates,...

Hotel staff was great and very accommodating..