Find all hotels by Best Western in Appalachian Plateau from AED 392

"Hotel was gorgeous. The front desk stack was so friendly and helpful, the gym was great"

"Breakfast was great! Location was great! Staff was helpful! We stayed 2 nights however our room was not serviced after the first night. We made it work, with the towels…"

"Yes"

"We chose this hotel specifically because my daughter's school was hosting senior prom here. We didn't find out until we got to the hotel that to 'self park' you have to drive around the block, across the street and in a parking garage where they only accept cash. Valet parking was $25 a night and it was 15-20 mins to have my car parked, to get back into it, then to pick it up. They only had one person working. It took 20 minutes to get checked in, and I was initially told that my room wasn't ready (half an hour past check-in). I was told they had to 'try' to find us a room so we wouldn't have to wait to get in. The room was very warm, the electrician came up to check and make sure that everything was running how it was supposed to. But it took several hours for the room to finally cool down. It wasn't very clean, the carpets and chairs were very stained. The pull out sofa bed was horrendously uncomfortable. The mattress was so thin the metal bars shoved into my back and hips no matter how I laid. But the beds themselves were much better. Bring your own pillows, the ones here are awful. Couldn't use the pool bc kids were incredibly loud, jumping in, and the two adults being The staff was very friendly, and as helpful as they could be."

"Very clean, great location. All staff was efficient, knowledgeable & helpful except for Steve! Without writing so many of his faults my advise... make sure you look & take a final copy of your bill! "

"The hotel is very decent."

"The hotel is well situated near the Market place, however the lobby really needs a water and coffee station. The only water available there is $5 and $7. Also, the woman at the check-in desk was quite cold and unfriendly. She spoke barely above a whisper so we had to ask her again and again “what?” Parking is very pricey and TIGHT if you are in a truck."

"Clean rooms, good service, easy access to the casino. One thing is that they should have microwave at the rooms and no coffee machine."

"Downtown location "