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"Staff are friendly and go above and beyond. Giuseppe was fantastic and provided many ideas of where to eat authentic food and he didn’t disappoint. "

"My adult daughter and I went to visit St. Padre Pio. This hotel was very close to his churches. Super close, which was great. It was challenging to go up & down the stairs to get to and from the hotel with our suitcases, but as we left I think I saw an outdoor elevator! There was a bus stop 2 minutes from the hotel which I didn’t know. I got off like a half hour walk away in San Giovanni Rotundo. Totally my fault, I never thought to look into which stop to get off. The fellow at the desk was very friendly and helpful. He wrote out how to ask for a bus ticket in Italian from the bar across the street. He was great. They offer a boxed breakfast for us since we were leaving super early to take a bus to Foggia so we could then continue our trip by train. I must say I loved being in a hotel so I didn’t have to take my garbage out like at the air bnbs we stayed at. It’s not a huge deal, but when you are stressed about catching public transportation, it adds another thing to figure out. "

"We checked in late at night and the staff was very helpful. Will come back again for sure. Thank you."

"The property is walking distance to ocean with great restaurants and bars nearby. Check in was quick though we were taken by surprise of added fees for linen per person. I did go back to read Expedia property details and this is stated as part of additional fees. I would not have reserved this room as it was already overpriced without added fees. After they showed us to our room we were told we would be given WIFI info. While a password was provided, it did not work. We asked 2 times and were given the same information each time and never gained access. The room itself was lacking in cleanliness and hygiene. We had to call for help and staff was very upset about this. We were in the dark because the lightbulb was not correctly installed. The shower handle had fallen off when it was turned on and scalded my hand when trying to shut it off ultimately flooding the bathroom. We asked to get this issue fixed too. The maintenance person yelled at us the entire time he was fixing stuff around the unit. We felt unsafe at this point but had no where else to go so we stayed the night. Upon checking out, we were verbally harassed and called imbecile because we left the key on the table in the room as they had instructed us to do. It has been the WORST hotel experience in all of my travel history. STAY AWAY from this place. I am concerned that EXPEDIA would allow this property be listed with as many safety hazards and nonexistent customer care. "

"Great restaurant and location close to shrine. Massages good too."

"Excelente hotel! Las habitaciones muy amplias, el personal muy agradable. Es un hotel muy recomendable "

"Excellent breakfast, good coffee, nice servers, quick check in "

"Very close to where we wanted to go. Clean and comfortable "

"Lovely hotel, central location, nice breakfast included with North American options. Parking available but offsite. No street parking. Front desk staff excellent!!"