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"Friendly staff, great hospitality, clean rooms, nice swimming pools excellent beach and sea."

"Everything was great. Staff were fantastic in their service especially Abdelrazik, Ghofran, Bilal and Jamaica. Each in their own way."

"Staff were exceptionally good. Every single staff member we came across was polite, welcoming and helpful. The hotel was clean and well maintained. Good food options. Have to make a special mention for the pool bar team who we found cheerful and attentive. Highly recommend this hotel. "

"The sea was partly visible from our room and the back up staff service was above par. Breakfast was very good. Good location and decent 5 star hotel. Will stay here again."

"The food was excellent, and the staff were exceptionally warm, friendly, and professional — especially Ega from the restaurant and Maryam at reception. I would also like to highlight Star Tabarak, who works in the PlayStation area. My kids absolutely fell in love with her — she is truly magnificent, knowledgeable, and caring."

"This place is absolutely disgusting. We booked 9 nights. This hotel is full of roaches!!!!! And they are really big…. To top it off the shower was broken upon arrival. Then the restroom door knob was broken. And we couldn’t even flush the toilet. We called them to fix or to switch us to a diffrent room. They declined and kind you they were at our hotel until 3 am to fix the restroom things and said we did the best we could. And as for the roaches. They said it comes with hotel we can’t do anything about it. But we can give you dinner buffet to make it up. But if you think about the breakfast buffet. It’s more of prison style breakfast. Meaning poor quality. And everything is covered in plastic and food just gets reused for next day. "

"Checking in was chaos, staff could not cope with amount of people. When we finally started the process of checking in the hotel telephone started to ring. The female member of staff immediately stopped serving us and answered the telephone despite the fact she was in the middle of serving us ! This is very bad manners to answer telephone whilst dealing with a customer who is currently being served at check in. The female member of staff forgot to give us our passports as she had put them next to her computer, so had to ask her for our passports."