"Superb new flat but poor without no milk or microwave - not everyone in the world drinks black coffee!
Superb hotel and treatments but poor service upfront in the email on line booking - fortunately on arrival by having to escalate everything we got our special meal and spa -but don't know why the "total guest service" agents failed before then by neither responding nor booking what we asked for"
"The place is sooo beautiful. It feels like a fairy tale. The staff is also super helpful and friendly, they also loved our dog and were so attentive with her."
"I had a great experience at this hotel. The staff were extremely friendly, welcoming, and always willing to help.
One detail I particularly appreciated was the breakfast. Guests can choose from three different breakfast options depending on how hungry they are.
Overall, a very pleasant stay, and I would be happy to return."
"Lovely,quirky hotel very near Maastricht station in Wyck, Maastricht. Breakfast was continental and varied. Staff were lovely. We loved hiring the stick insects , which added a very quirky detail to our stay, which my daughter loved"
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