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NH Collection Andorra Palome

4.0 star property

Choose dates to view prices

Consider a stay at NH Collection Andorra Palome and take advantage of a terrace, a garden, and laundry facilities. Be sure to enjoy a meal at ÉMO, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
  • Bar
The current price is AED 278
AED 308 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is NH Collection Andorra Palome pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at NH Collection Andorra Palome?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Andorra Palome on 31 May 2026 start from AED 278, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Andorra Palome?

Check-out is at noon.

Where is NH Collection Andorra Palome located?

Situated in Arinsal, this hotel is within a 15-minute walk of Els Orriols Ski Lift and Comapedrosa Highlands Trail. Pontal de Maceió Beach and Valles del Comapedrosa Nature Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the breakfast was fantastic
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Stay

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely breakfast buffet
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff

Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Angeliani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Ariel

Disliked: Property conditions & facilities
Awful
Stayed 1 night in Jan 2025
Verified

8/10 Good

Rocío

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
El personal fantástico, igual la habitación!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, amenities
Ihanan rauhallinen, siisti ja viihtyisä hotelli. Aamiainen oli todella hyvä. Kuntosalista plussaa.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitación
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, amenities
Todo muy bien.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Julien

Disliked: Staff & service
J’ai réservé et lorsque je suis arrivé l’hôtel était fermé J’ai dû faire une autre réservation dans un autre hôtel . Hôtel.com ne m’a pas remboursé
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno con desayuno fabuloso. El único incinveniente fué la wifi en las habitaciones, no funcionaba nada bien.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la verdad la entrada fue fantástica, el recepcionista fabulosos
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hinta/ Laatusuhde 10+

Yksi parhaista hotelli kokemuksista. Palvelu oli erinomaista, henkilökunta ystävällistä ja kaikki toimii. Erinomainen aamupala/ illallinen ravintolassa.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Icram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maria P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado

Muy buena estadia Personal muy amable y profesional
Stayed 5 nights in Dec 2024