4/10 Poor
Alvaro Jose Rey
5 Jan, 2023
Disliked: Amenities, property conditions & facilities
There are several observations about what I disliked: aging and outdated facilities to begin with. If you're assigned a room facing the street, the least you expect is some level of soundproofing. Far from it, the windows in the room consisted of mismatched aluminum frames, even leaving gaps between them... Even more, one of the glasses was broken! (I stayed in bedroom 302 so they can check I'm not lying). All the noise from the avenue and from the downpour that fell the night of my stay, transpired without any barrier into the bedroom. There is no way to secure the door of the room from the inside, with the discomfort and the consequent feeling of insecurity that this generates. In the bathroom, it was a struggle to get the shower door open; in this hotel they have soap dispensers for showering that were completely empty when I tried to use them; I needed to use the soap bottle from the sink. Worn and peeling furniture, e.g. the nightstand. The only salvageable thing was the included breakfast, as well as the kindness and attention of the people who were on duty at the reception and who helped me to get a taxi upon my check-out: the area of the city where this hotel is located is such, that applications to request transportation fail, even phone calls don't work. Concluding: a hotel has the right to exist and to age... but: Does it have to be included in Expedia's listings without much merit?