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"This was our first time in Lanzarote and of course this resort. The staff were friendly and helpful, the room lovely (junior suite) and always well tended to by those lovely house keepers. The pools looked good, we didn't use them (we're not pool people). So, we had a great holiday."

"Excellent. Thanks a lot to Madame Mai for her hospitality and kindness."

"Hotel foyer was attractive & staff welcomed us with refreshments. Room was spacious & had amazing views.. Had dinner in Blue on 17th floor which was delicious & also had stunning views. Breakfast buffet was varied & continuously topped up. We only stayed one night on our way south but hotel is in a gorgeous position & we had a very pleasant stay. Only reason I gave it 4 out of 5 was we had no internet in our room the following morning & had to sit downstairs in foyer to receive a signal."

"Great hotel in a great location. Spotlessly clean, great breakfast options and lots of opportunity to lounge by the pool. Highly recommended"

"Great hotel Excellent staff Wonderful prestige room Mostly dreadful a la carte food"

"The hotel staff were very friendly and the spa in particular is well worth a visit. The rooms were fine and the pool area is nice in the sun. Drink options are quite varied with an upcharge for branded drinks which is expected on an all inclusive. The food was average, breakfast probably the best out of the 3 main meals. Food was quite badge and bland with not masses of choice but it was average. "

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Decent hotel. Room is big, cleaning job can be improved. Buffet has lots of choices. "

"Room was great, spacious, comfortable and clean. Staff were all very friendly and helpful. Very grateful to have left our bike boxes there while we cycled around the islands. Breakfast buffet very good. Spa area in need of refurb, gym decent but needs a clean up. Unfortunately couldn’t get WiFi for 3 days we were there which was very annoying although staff did try to fix it. "