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"Excellent staff. Very nice room. Onsen is very good."

"Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again."

"Good location."

"It had everything I needed. Room was spacious and clean. The complimentary bottled water was so expensive looking.The communal dining area was nice and they provided everything you would need. With a mall just across the road was very convenient to get foodstuff and even friendly luggage forwarding services at the mall. Would highly recommend this hotel!"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"Excellent parking. Comfortable, quiet."

"Great hotel and service. The manager was very kind and the room was beautiful. I very much enjoyed my stay and appreciated the market nearby"

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."