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"This is the 5th time we have stayed in The Brit Hotel and have had a great stay each time. We have stayed in all different rooms and each one has been very clean and comfortable. The heating/air con system in room is great for added comfort. We look forward to staying here each time and no longer look around for anywhere else. The only cons that we have is that if on 1st or 2nd floor you can often hear other residents going up/down the stairs which is some extra noise (but it didnt keep us up). Secondly we find the showers quite small (but they work fine)!"

"Pod is so easy to use, straight into T5, room spotless and cosy Evening meal good value Breakfast outstanding Recommended it"

"Great stay to be close to the airport and your terminal. Getting there was a breeze and room was spotless "

"Clean room excellent breakfast"

"Clean room. Friendly staff. Walkable distance from Earl’s Court and Olympia "

"Its our second time staying there. It was clean. The staff was friendly."

"Customer service was excellent. Breakfast was delicious. My daughter and I felt safe during our stay there. Location was amazing- close to two stations and lots of great places to eat nearby. We would definitely come back and stay here again. Thank you!"

"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "

"Air con was ridiculously on a timer. Rang reception BOILING hot at 11.30pm and was told "it's on a timer, there's nothing we can do". So the aircon (despite having cooled the room down to 18degrees as we set it to, to be able to sleep) automatically sets back to heat the room up to 22 degrees, not matter what aircon temperature you set it to. Unsleepable."