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"Leaky tap but apart from that yes room was nice, staff were lovely "

"I have stayed here many times, staff are fantastic and it continues to tick all the boxes ✅ "

"Staff were extremely friendly and helpful; room was clean and tidy; breakfast was lovely; lifts were superb… overall a lovely one night stay and good value for money."

"I've given 5 stars because the whole place is brand new and exceptional staff. However there are a few teething problems. First one is there's no plug for the sink. We asked at reception only to be told 'we don't supply plugs'. So my husband wet shaved in running water and he felt this was a waste of water. I suppose in this age it's not really environmentally friendly. We did think it was odd no plugs though!! There are hooks in the bathroom, but nowhere near where you open the shower door, so you end up piling your towel on the floor so you don't traipse to the other side of the bathroom to grab it. The tap spout was too long jutting out into the sink, so if you bent down to splash your face with water you had to be very careful not to hit the tap! Aesthetically it looked lovely though! No toilet brush... just a very simple thing and would have been handy. No coat hooks in the room, so coats were hung on wardrobe area but were crammed in amongst other clothes. The overall 3 night stay was very nice. It's all so new, lovely! It would be nice if they sorted out a few things though. We called down a few times for more coffee and milk and it was sent up to us in a flash. We stayed in room 303. It's very close to the DLR and there's a lovely small Turkish restaurant nearby which was very tasty! "

"The hotel was lovely, friendly staff and amazing breakfast."

"Friendly staff, amazing property and great location"

"Not only were we greeted with warm cookies upon arrival but we received free parking thanks to a friendly conversation with one of the team - stellar service!"

"Friendly staff. Rooms clean and comfy enough for two adult and 1 toddler. Breakfast can get busy during weekends."

"Lovely friendly staff , very very clean and spacious room with eclectic decor. Nearest paid parking approx 15 min walk away. Highly recommended. "