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"The rooms and facilties were clean and well kempt. Must mention that the swimming pool is beautiful. Had a good time in the spa facilities. The walk by the sea and the garden was the highlight of the mothers day. For a grand hotel as Hythe imperial, It was surprising that a room did not have robes and slippers, toothbrush and toothpaste and a conditioner. Been to smaller hotels with better attention to such small details. The breakfast was not the best. The staff in the reception did not seem very attending as we were there waiting for some time. There was a opened sandwich in the fridge which must hve been left by the previous guests. So, overall it was an average stay at a grand hotel."

"Excellent gem of a hotel. Clean, comfortable and good service. Would definitely return "

"When we arrived the outside looked like it needed a little bit of TLC but once we got inside could not fault it. We are four married ladies that just wanted a weekend away to chill, unwind with a bit of retail therapy thrown in. This hotel was perfect for that. We stayed in a spacious room with 4 single beds. Staff were lovely. Food was delicious and reasonably priced. And to top it off we were a 5-10 cab ride away from Ashford designer outlet. Would definitely recommend and will definitely be staying there again."

"Excellent hotel and facilities. Had issue where toilet roll holder came off the wall and the shower would not stay in position due to fault meaning I had to hold the shower head up while showering. Apart from that was a great stay albeit the room was a little small"

"Clean rooms, good food. "

"I have stayed there before, and appreciate the fact that everything has improved. Welcoming vibs from Louise who did the checking-in. 💯 "

"Hotel had plenty of parking easy access to the motorway. Room could have done with a proper clean dusty shelves threadbare carpet "

"1-night stay for work (I was working at the hotel the next day), was in a room on 2nd floor. Good greeting by staff at reception, space in car park which is free. Room was comfortable, ensuite was good, TV and wifi were good. Good sized desk to work at with decent chair if required. The only disappointment was young children running up and down the 2nd floor corridor."

"Perfect!"