Eastwell Manor, Champneys Hotel & Spa offers a tranquil escape with rejuvenating facials, golf, al fresco dining at two restaurants, fitness classes, a conference center, and a steam room, all supported by attentive staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 15 for adults and GBP 15.00 for children
Pet fee: GBP 30 per accommodation, per night
Service animals are exempt from fees
Pool fee: GBP 60 per day
Spa fee: GBP 60 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
Frequently asked questions
Does Eastwell Manor, Champneys Hotel & Spa have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 AM.
How much does it cost to stay at Eastwell Manor, Champneys Hotel & Spa?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Eastwell Manor, Champneys Hotel & Spa on 31 May 2026 start from AED 602, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Eastwell Manor, Champneys Hotel & Spa pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 30 per accommodation, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Eastwell Manor, Champneys Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Eastwell Manor, Champneys Hotel & Spa?
Check-out is at 11 AM.
Where is Eastwell Manor, Champneys Hotel & Spa located?
Situated in Ashford, this spa hotel is within 3 mi (5 km) of Kent Downs, Cineworld Ashford, and Ashford Golf Club. Hollywood Bowl and Godinton House and Gardens are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.8
Location
8.0
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 261 out of 633 reviews
10 - Excellent
261
Rating 8 - Good. 163 out of 633 reviews
8 - Good
163
Rating 6 - Okay. 113 out of 633 reviews
6 - Okay
113
Rating 4 - Poor. 51 out of 633 reviews
4 - Poor
51
Rating 2 - Terrible. 45 out of 633 reviews
2 - Terrible
45
Reviews
Verified
10/10 Excellent
Bunny
6 April 2026
We loved the spa really nice. All the negative comments should be deleted as it’s not true that the spa is run down. They seem to have done a huge refurb and everything looks great. The atmosphere is very nice and relaxing
Eastwell Manor is simply a stunning property with a beautiful building. We were unable to avail ourselves of any of the spa options, but there are many. We enjoyed our time immensely. Both evenings we dined in the bar, which has an extremely limited menu. If we had one complaint that would probably be the one. The staff was extremely accommodating.
This is probably one of the best hotels in the UK certainly in Kent. I’ve been going here for now over 20 years the staff of fantastic The place has just an awesome atmosphere well recommended
The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Beautiful place and surroundings with great food. Room quite small with far too small bed (140cm?) and inadequate curtains: sunlight wakes you up at 4:30h!
W.P.
Stayed 1 night in May 2025
Verified
8/10 Good
Stuart
27 June 2024
Liked: Amenities
Disliked: Property conditions & facilities
We had a relaxed stay, loved the architecture and facilities.
Rooms nice large size although decor and furnishings tired. Check in staff helpful however housekeeping and others around the property surly.
Stuart
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Lord
8 June 2024
Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff.
I would highly recommend..
Lord
Stayed 1 night in Jun 2024
Verified
8/10 Good
Alec
19 July 2024
Liked: Staff & service, amenities
Had a good time in lovely surroundings, we had a nice room & generally good customer service - especially the breakfast staff, but the place needs renovating; some rooms had rotten wooden windows, gardens required tending - general TLC.
Alec
Stayed 4 nights in Jul 2024
Verified
8/10 Good
Bobbie
28 March 2025
Liked: Staff & service, room comfort
Night stay
Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.
The grounds and main building are lovely but it’s worth noting that the accommodation bought on Expedia was not in the main building but a modern building on the same site. After initial teething problems with the room we enjoyed our overnight stay. The weather was beautiful enabling use of the outdoor pool which was a very relaxing area compared to the busy indoor spa facilities. The restaurant was fabulous for dinner and breakfast.
This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
ANTHONY
Stayed 1 night in Sep 2024
Verified
6/10 Okay
Verified traveler
22 February 2025
Disliked: Property conditions & facilities
Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room.
Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow.
Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.
Eastwell manor made our first trip to Europe a memorable and magical experience. The grounds are breathtaking. Axle and Shelby were extremely helpful. They both went the extra mile to help us. Shelby helped with our accommodations and Axle helped us get taxis, gave us information on the train, and made our adventure go off splendidly! We are going to miss waking up with the smells of flowers, the birds singing, and eating breakfast while looking out over the gardens.