"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Clean spacious room, everything we needed for our night away. "

"Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back"

"There wasn't a kitchen as advertised, but rather a microwave. There were pans but no stove to cook on. I bought the ingredients to make a stir fry thinking there were cooking facilities but I had to microwave them instead. The actual apartment was nice, to give it credit, but this is about the only positive experience. The host gave check in instructions but then communication was non-existent. I tried phoning the number given and no answer, I tried messaging to ask about parking and no...

"The cottage was perfect in every way"

"Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke...

"Okay for what I paid for"

" Stayed 31 Oct–1 Nov 2025 at Any One Apartments (booked via Hotels.com). The experience was disappointing from arrival: waited ~15 minutes outside due to lack of staff support and found access confusing with multiple locks. The listing was misleading—what I expected to be a self-contained apartment had key facilities (sofas/TV) in a communal area, and the room itself was very small. The shower was lukewarm and the holder broken, so it had to be handheld. The bed was too small for a 6-ft adult....